Technical Content Writer

What We're Looking For

Stytch is the platform for user authentication. We create products that make interacting with authentication a delightful experience, both for developers and for users. You’ll be responsible for understanding our customers and how to create the best content for them as well as content creation on a larger scale for Stytch.

What Excites You

• Working closely with marketing to create content for Stytch’s blog, social media, and other social posts (scripts for video, podcasts, etc.)

• Crafting documentation to better help our customers (and prospects) use Stytch

• Working cross functionally with marketing, product, engineering, developer relations, etc. to create relevant content for Stytch users 

• User authentication and helping eliminate the use of passwords (making passwords a thing of the past ;) 

• Deeply understanding customer and user needs to develop impactful content

What Excites Us

• Experience writing content for B2B SaaS products

• Experience in writing developer and API reference guides using approachable and accessible language

• The ability toidentify the optimal way to teach complex concepts in an approachable manner

What Success Looks Like

• Craft — creating dynamic and useful content to empower Stytch users

• Ownership — owning documentation end-to-end at Stytch

• Leadership — partnering with key stakeholders internally and externally to direct documentation 

We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need). 

We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you!