What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Team Manager, Product job at Aircall

Aircall is on a mission to revolutionize the business phone industry!

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 12000+ customers (and growing) is at our forefront.

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!

This is an exciting time at Aircall and the Product Marketing team is right in the center of it all. As Team Manager, Product Marketing, you will report to the NY-based VP of Product Marketing, and you will be a key member of a global team that sits at the intersection of Marketing, Product, Sales, and Customer Success.

In this role, you will lead a team (currently two people) within the product marketing organization that is focused on market intelligence and revenue enablement. You will endeavor to understand market and competitor trends, know our buyer personas and customer segments, and use those insights to support product strategy, craft positioning, and enable revenue teams. We’ll also count on you to bring your expertise to help us take our processes to the next level.

What you'll do:

Set team objectives and priorities based on company and product strategy, and coach and develop your direct reports
Gather buyer insights, competitive intelligence, and market trends (for example through desk research, analyst inquiries, market surveys, customer interviews, discussions with the sales team, etc.)
Share market and buyer knowledge with the rest of the company, and use it to inform the product roadmap as well as to improve our marketing, messaging and positioning
Participate in strategic initiatives, presenting to senior leadership team
Segment our audience around personas and industries, and develop global positioning and messaging frameworks
Enable revenue teams to effectively engage prospects by providing the right tools, knowledge and content about our product, our buyers and our competitors
Improve and/or implement frameworks and best practices
Stay flexible, positive, solution-oriented and creative

What you'll bring:

Ability to hit the ground running, drawing upon 8+ years relevant experience
Flexibility to adapt and take on new challenges in a dynamic environment
A proven ability to manage projects and work with cross-functional teams to achieve business goals
Proactive communication and a drive to take initiative
A balance of left- and right-brain thinking -- you are both creative and analytical (that’s why you love product marketing, right?)
Storytelling chops - you can pull together multiple sources of information to develop a point of view, and you understand how to tailor a message to meet an audience’s needs
A global mindset - you enjoy working with a diverse group of international colleagues
Yourself! What unique skills and perspective will you add to the team?

We know that success comes from smart work and deserves to be recognized and rewarded

We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

? Key moment to join Aircall in term of growth and opportunities

?‍♀️ Our people matter, work-life balance is important at Aircall

? Fast-learning environment, entrepreneurial and strong team spirit

? 45+ Nationalities: cosmopolite & multi-cultural mindset

? Competitive salary package & benefits (health coverage, lunch, commute, sports)

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.

We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

Team Manager, Product Marketing (Market Intel & Revenue Enablement)

What you'll do:

What you'll bring:

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