At Squarespace, we make beautiful tools to help people with creative ideas succeed. UX Researchers work closely with product owners across our product lineup to guide the direction and influence of research - staying involved with the product teams and training their colleagues to maximize their ability to understand and act upon customer needs.
We are looking for a Staff UX Researcher who is passionate about e-commerce and understanding user behaviors, needs, and motivations through the application of applying research techniques to highlight the user across the organization. You’ll primarily be focused on studying our user base of sellers and their customers. You will work within the Scheduling team in the Commerce organization as the primary researcher and will report into the UX Research Manager.
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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