Staff UX Product Designer, Protection & Ecosystem

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Protection and Identity team is dedicated to creating consumer-facing products that safeguard users' data and privacy within the Mozilla ecosystem. Our goal is to deliver seamless, user-friendly experiences that provide peace of mind and build customer trust. In this role, you will lead the user experience strategy for personal data breach monitoring and data removal services. You’ll work closely with cross-functional teams to design and deliver meaningful, impactful solutions that enhance security and privacy for our customers.

What you’ll do: 

• Collaborate with research, strategy, product management, and engineering to design and iterate on products focused on security and privacy products.
• Work with researchers, strategists, product managers, and engineers to empathy and understand user needs and use feedback to design intuitive, user-friendly experiences that meet their needs
• Create design storyboards, wireframes, mockups, and prototypes to communicate intent and for conducting qualitative and quantitative research
• Balance user needs with business objectives to ensure both sides are represented in design decisions resulting in the best possible outcome for both
• Support product strategy from concept to completion for critical user journeys and finding opportunities
• Set and refine the design quality bar through establishing design principles, patterns, tools and systems

What you’ll bring: 

• 7+ years of experience designing digital products
• Solid understanding of user-centered design methodologies, responsive web design principles, and mobile design
• Proficiency with Figma 
• Highly collaborative
• Excellent verbal and written communication skills
• Detail oriented and organized
• Comfortable giving and receiving feedback
• Comfortable working in an agile, lean environment
• Comfortable presenting and articulating design decisions
• Ability to understand and achieve business requirements and objectives
• Advocate for design from concept through implementation
• Interest in working with geographically distributed cross-functional team members
• Value research as a foundational design component for driving decision making
• Passionate about building products with people’s needs at the center 
• Ability to solve complex problems, engineer ideas, and build solutions independently
• Ability and interest in learning new technologies quickly
• Well organized and able to handle multiple priorities with certain levels of ambiguity
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

Bonus points if you have: 

• Experience designing security and privacy products or user accounts
• Experience with design thinking and lean software development
• Knowledge of user research methodologies and when to apply them
• Familiarity with Jira and/or other engineering and product management tools
• Deep understanding of developing products that prioritize accessibility

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

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Req ID: R2532