Staff Product Manager - Web Experience

About the role:

The Web Experience team is part of our Platform organization, and owns the end-to-end experience of our web dashboard, ensuring a cohesive, consistent, and delightful experience across our entire user base. The web dashboard is the primary interface for our customers and is essential to supporting them across their entire operations - helping them monitor their employees, understand IoT data and generate reports, and conduct critical workflows to resolve issues and ensure their business remains operational. The dashboard also lies at the center of our Connected Operations Platform, driving rich cross-product experiences so that our customers can manage their operations via a single pane of glass. We’re looking for an experienced Staff Product Manager to help re-imagine our web dashboard and build foundations that will allow us to effectively scale across new products and industries.

As a member of the Product team, you’ll be responsible for the end-to-end success of new products and features that delight our customers and further Samsara’s vision. Samsara’s approach to product management is rooted in a deep understanding of the customer. You’ll learn about our customers’ operations, identify the most meaningful problems that we could solve for them, and develop a product vision that maximizes the impact Samsara can make on the market. With a laser focus, entrepreneurial spirit, and easy-to-work-with collaborative approach, you’ll help us drive the next step change in growth of our web platform.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Work with our talented engineering and design teams to re-imagine and deliver a new end-to-end web dashboard experience for all of Samsara’s customers
• Own and build foundational strategies and frameworks to support all product areas, including our design system and in-product education framework
• Collaborate with product line PMs in a ‘platform PM’ capacity to support their initiatives, align priorities, and interlock dependencies
• Leverage data to understand our customers and market positioning to ensure effective prioritization, establish a roadmap, and define long-term strategy
• Develop a technical understanding of our product’s systems and work with engineers and stakeholders to identify meaningful improvements
• Seek improvements to improve the practice of product management at Samsara to help drive hyper-growth at scale
• Champion, role model, and embed Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Deep expertise in product management (minimum 7+ years), with a proven track record of operating & delivering as a platform team
• A keen eye for best-in-class user experiences and an ability to simplify complex products and workflows
• Ability to independently synthesize customer insights and data into a cohesive strategy and product roadmap
• Strong technical understanding, ability to grasp technical concepts and establish credibility with engineers
• A proven track-record of delivering outstanding results for customers & the business, managing significant complexity & aggressive timelines. You also have a bias-to-action and aren’t afraid to get your hands dirty
• Excellent communication skills. Must be comfortable presenting to customers, executives, and internal audiences, adjusting your communication style based on your audience

An ideal candidate also has:

• Bachelors or Masters degree in a technical field; an MBA is a plus
• Experience with UX focused development
• Experience in envisioning and executing on large scale platform changes
• An appreciation for designing features and frameworks for users with varying levels of technological expertise
• Experience with both external and internal customers as key stakeholders to manage in roadmap planning and development