Staff Product Manager - Infrastructure Lifecycle Management Suite

At HashiCorp, we’re committed to simplifying and empowering the digital world. A cornerstone of this commitment are the infrastructure products Terraform, Packer, and Waypoint. Collectively, these represent a Suite of Infrastructure Lifecycle Management products that embodies our vision of providing seamless, efficient, and secure delivery of infrastructure provisioning and management.

About the team:

We are now seeking an experienced Product Manager to join our Infrastructure products team as the Product Manager for the Suite of Infrastructure Lifecycle Management products. This is a vital role that unifies the infrastructure products as a complete set of experiences that work together. A primary aspect of this role will be meeting regularly with our Customer Advisory Board members and other customers that fit our Ideal Customer Profile. Based on this customer and market feedback, you will identify and prioritize Jobs To Be Done and Critical User Journeys for these products. You will also be involved in working with product, design, and engineering teams that own particular parts of the product experience.

If you’re eager to solve complex product management problems and have a passion for cloud infrastructure, we’d love to connect.

What you’ll do (responsibilities):

• Craft the Suite product story by understanding the landscape, user needs, and HashiCorp principles.
• Lead the Customer Advisory Board (CAB) and regularly meet with CAB members to get ongoing feedback that is incorporated into our plans.
• Regularly meet with industry analysts for feedback and translating industry trends into our plans.
• Own and improve Infrastructure Lifecycle Management strategy documents to set the context for the product roadmap.
• Develop and prioritize the product roadmap by taking feedback from practitioners, ecosystem partners, engineering, marketing, and the HashiCorp vision.
• Conduct user research and write Product Requirement Documents (PRDs) to distill the research into requirements.
• Communicate product status to all partners. Keep sales and marketing updated on capabilities and their value and work collaboratively with engineering on feature requests.
• Help with sales and marketing collateral to educate on the product story and features (website copy, white-papers, sales decks, FAQs, etc).
• Act as an escalation point for product issues in the suite and help facilitate resolutions.

What you’ll need (basic qualifications):

• 8+ years of product management experience with developer products
• 2+ years of experience using Terraform and one or more large cloud providers (AWS, GCP, Azure) 
• Comfortable interfacing and communicating with customer executives in both business sponsor and technical decision maker roles
• Familiarity with coding practices in modern programming languages like Java, Golang, Node, Ruby etc.
• Experience with product discovery practices working collaboratively with engineering and design
• Strong user and market research skills
• Ability to organize multiple stakeholders towards a common goal
• Analytical with the ability to prioritize and make tradeoffs
• Strong technical acumen, with a solid understanding of infrastructure and open source
• Comfortable talking to developers and platform engineers to work on product discovery

Attributes we look for in successful product managers:

• Humility
• Listening to understand
• Explain complex ideas simply
• Written, verbal, and visual communication skills
• Reflective
• Responsible and takes ownership over work
• Curious

Skills you will practice as a product manager at HashiCorp:

• Defining the product roadmap and strategy
• Writing product requirements documents (PRDs)
• Leading sales engineer and support education sessions
• Enabling the go-to-market teams (sales, support, SEs, marketing)
• Conducting customer interviews
• Performing market research
• Backlog management

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