Staff Product Manager, Fulfillment ML

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop, or Elo7 you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

What’s the role?

We are looking for a highly experienced PM specializing in machine learning products to help revolutionize the way Fulfillment comes to life for Etsy buyers and sellers.

As a Staff PM, you will lead a new team within the Fulfillment group, partnering with applied data scientists, machine learning engineers, and analysts to increase transparency and buyer trust by improving estimates related to delivery timelines. This team will have ambitious goals, and play a significant role in the overall success of Etsy.

If you find joy in driving outsized impact, building a high-quality products, and distilling complex technology into something users and team members can understand, this could be the perfect match!

This is a full-time position reporting to the Product Lead, Fulfillment and the base salary range will be 172,000 - 224,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in The United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What’s this team like at Etsy?

The Fulfillment group at Etsy covers a wide surface area, and owns everything from delivery date estimates to shipping labels products. Along with working on our own products, we partner with groups around the company (e.g., in the search and buyer experience) to improve the Fulfillment experience across the buyer and seller journey. This role will lead a new team within the Fulfillment group that will apply machine learning technology to our most important customer problems.

What does the day-to-day look like?

• Define and implement a product roadmap that will achieve highly ambitious business goals and unlock strategic opportunities, while balancing short-term and long-term needs.
• Collaborate with company leaders to develop broad Fulfillment strategies.
• Scout opportunities for impact in collaboration with initiative partners.
• Develop experimentation plans to validate impact and analyze results.
• Establish a team culture aligned to Etsy's operating principles.
• Communicate successes and opportunities to key functional partners and executives.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• Experience working with deeply technical teams using Machine Learning and pioneering research.
• Strong track record of leading high impact teams to achieve lofty goals.
• Strong collaboration skills and ability to work well with a diverse set of roles.
• Deeply inquisitive and a desire to understand the “why”.
• Strong analytical abilities and data-centric product building.
• Consummate communication skills - ability to "translate" highly technical concepts to partners in other domains and adept at storytelling.
• Growth mindset - highly adaptable to changes based on new business context and opportunities, hunger for personal growth and staying apprised of the state of the art.
• Bonus points if you have domain expertise around fulfillment / logistics, in particular around delivery date estimates.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska.