Staff Product Manager, Founding Team, AI Product

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! GoFundMe is searching for a passionate and driven Staff Product Manager. In this high impact role, you will incubate and launch a brand new AI-powered SaaS product that is redefining a huge market with exposure to hundreds of thousands of organizations and modern AI stacks. The ideal candidate has successful experience as a tech startup founder or a proven track record launching zero to one businesses at larger companies. This is a high profile role with a large scope and high visibility in the market. 

Candidates considered for this role will be located or willing to relocate to the San Francisco Bay Area. This is a hybrid role with in-office expectations of 2-3 times a week.

The Job:

• Develop and drive product and growth strategy for a new AI powered product, aligned with the company's vision and growth objectives.
• Lead the full product development lifecycle, from conception to launch, collaborating with engineering, design, legal, finance and marketing teams to ensure timely and high-quality delivery.
• Own the product roadmap and prioritize features based on user needs, business goals, and technical feasibility.
• Conduct deep market and user research to understand the competitive landscape, regulatory environment, and customer needs, shaping the product to meet market demands.
• Work closely with stakeholders across legal, compliance, and finance to ensure the product meets regulatory and risk management requirements.
• Define and deliver key performance indicators (KPIs) for the product and use data-driven insights to iterate, improve, and optimize the user experience.
• Own the product launch and drive go-to-market strategy in collaboration with marketing and growth teams, ensuring a successful launch and scaling post-launch.

You:

• Have at least 8 years of hands-on experience in product management, with gradually increased responsibility and proven scale.  
• Have 0-1 product building experience, as a founder of a B2B or B2B2C startup (reaching meaningful traction in the market) or having incubated and launched a SaaS product from scratch from within a larger company.
• Experience with LLMs, AI or deep learning products is a major plus.  
• MBA from a top school and/or management consulting experience at a top firm are a major plus. 
• Have demonstrated leadership experience, managing complex product roadmaps and collaborating with multiple departments to bring innovative products to life.
• Have excellent communication skills, both written and verbal.
• Can translate complex concepts into clear, actionable product plans that resonate with cross-functional teams.
• Are comfortable working in fast-paced, ambiguous environments, driving clarity and focus on what matters. . 
• Are data-driven and use key metrics to guide product iterations and decision-making.
• Able to work from our offices in San Francisco and collaborate in person with our teams, at least 2 days a week.

Why you’ll love it here:

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $181,000 - $235,000 + equity + benefits.  As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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