Staff Product Manager, Customer Communication - All Personio Offices

Personio is a modern all-in-one HR operating system that customers love. As one of Europe’s fastest-growing technology companies, we are helping back-office teams across the continent become more effective, efficient, and strategic while reducing the effort by all employees to perform HR processes. Our core purpose is to enable better organizations by helping businesses put their people first.

We are looking for an experienced Product Manager to help establish and enforce our strategy for how we communicate with our customers to drive growth, engagement and monetization across multiple channels (in-app, emails etc). This is a strategic and rewarding role that will work cross-functionally with various product teams across Personio as well with other departments that also communicate with customers (eg. Sales, Marketing/GTM, Customer Experience, Finance etc). You will be involved in defining the principles and framework for how we communicate with our customers as well as developing and enforcing the guidelines across the company to ensure we use our customer’s attention deliberately.

You have spent 5+ years building incredible product experiences for B2B or B2C platforms. You are comfortable working with designers and engineers to identify and develop scalable experiences that users love. You can drive collaboration on cross-functional initiatives with other product teams and other departments (eg. Marketing, Customer Success etc) and reconcile the needs of multiple stakeholders into a cogent system.

• Help establish and enforce our strategy and principles for how we communicate with our customers to drive growth, engagement and monetization across multiple channels (in-app, emails etc).

• Develop and drive a strong collaboration with multiple departments (Marketing, Customer Experience etc) to enable shared vision, goals and effective execution against the strategy

• Align your team around strategic goals, relevant KPIs, and measures of success

• Plan and execute a roadmap against the strategy

• Enforce the guidelines across the company to ensure that we are using our customer’s attention deliberately, to drive value for them and Personio.
  
  
  

• At least 5 years of experience as a product manager building customer-facing products in a B2B or B2C company

• At least 2-3 years focused on building a horizontal product system/platform leveraged by multiple teams in the company

• Work in a complex product area using analytical problem-solving skills to make decisions

• Strong experience and interest working with cross-functional teams, within and beyond Engineering (eg. Sales, Marketing, Partnerships etc) 

• Experience establishing, evolving and enforcing a set of guidelines with cross-functional teams

• Have a business, technical or design background, a highly collaborative mindset, and direct experience implementingbest-in-class solutionswith design and engineering counterparts 

• Strong sense of accountability and ownership; ability to work collaboratively in a result-oriented way

• Excellent verbal and written communication skills

• Fluent in English

• Bonus: Human Resources / Complex organizations domain knowledge

• Competitive compensation package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• 28 days of paid vacation, plus another additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• 2 Impact Days you can use to have an impact on the environment and society –one for an individual project of your choice and one for a company-wide initiative! #SocialResponsibility
• Find your best way to work with our office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs
• Annual personal development budget for you to invest in your development via professional memberships, external certifications, conferences, and more
• Regular company and team events like All Company Culture Week and local year-end celebrations
• High-impact working environment with flat hierarchies and short decision-making processes
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Save money with corporate discounts across brands like Adidas, LG, Bosch, Apple, and more
• Comprehensive healthcare and dental coverage for each permanent employee (excluding taxes)
• Invest in your retirement via the Personio Pension Scheme, with a Personio match of up to 5%
• Access multiple fitness studios and sports facilities across Ireland for €30 per month with a subsidized Gympass membership
• A beautiful office in the heart of Dublin, complete with professional espresso machines, free drinks and snacks, and indoor and outdoor break spaces