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Sonder

Staff Product Designer

Full-timeStaff Product Designer$152,100-$200,000*
Ottawa, Canada
Health insurance
Paid time off
This job offer is closed.
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Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in more than 30 cities spanning eight countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

The technology organization, consisting of product, design, engineering, and research, are responsible for all of Sonder’s digital touch points. They are responsible for creating truly delightful, authentic, and memorable experiences for our users, improving our operational metrics by leveraging technology, and growing our market.

AT SONDER YOU WILL:

The product design team focuses on designing digital products that shape our guest experiences as they plan, book, arrive and stay in their Sonder. Across our various users (guests, housekeepers, hospitality agents, and more) we advocate to be human-centered, ensuring their needs and behaviors drive key decision making.

We’re looking for a Staff Product Designer for the sonder.com team (responsive web design) to advocate for our Sonder customers and create impactful experiences for them. You will be responsible for the user experience on the sonder.com website which helps our users search for and book their sonder as well as support their Sonder stay. The sonder.com team's vision is to create a seamless search and booking experience that sets the guest up for excitement and success for their Sonder stay.  

You’ll work cross-functionally with stakeholders through the business to understand areas of opportunity. This team values strategic design thinking, with knowledge on how to balance a long term user experience vision with phased approaches on how to get there. 

WHAT WE LOOK FOR:

  • (Required) a portfolio or case study that showcases your end-to-end design process so that we can review how you work and your impact on previous projects.   
                   -(Bonus points for a case study that shows your robust approach to a complex design problem)
  • Minimum 6 years of experience in product design 
  • Demonstrated experience of driving and executing the end-to-end product design process resulting in impactful designs with proven impact on your end customer 
  • Demonstrated experience in collaborating and influencing opinions on high level team/domain strategy. This is a key requirement of a staff level product designer and we look for someone who can formulate strong points of view balancing business needs, data metrics, and the user’s experience. 
  • Experience working with a deeply collaborative and iterative approach to product design through close collaboration with product, engineering and other stakeholders 
  • Solid understanding of user research methods and how to use both qualitative and quantitative data to inform your designs 
  • Experience in building element-based UI design library and style guides
  • Excellent communication and organization skills
  • Experience designing for desktop and mobile web 

Bonus Points

  • Experience designing for the conversion funnel (search, checkout, add to cart, etc.) 
  • Skilled in ux writing or motion design 
  • Experience in the hospitality or travel industry (hotels, rentals, etc.) and a 
  • Passion for hospitality and travel

We also have great benefits to make your life easier so you can focus on what you’re best at:

  • Competitive compensation

  • Generous stock plan

  • Medical, dental and vision insurance (where applicable)

  • Flexible vacation

  • Annual free credits and discounts to stay in Sonders

  • A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

  • Workplace flexibility for remote positions #ABetterWaytoWork

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Staff Product Designer position?
    The suggested salary for this position is $152,100-$200,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Sonder
Sonder Holdings Inc. manages short-term rentals, such as apartment hotels, in North America, Europe, and Dubai.
Website
Industry
Hospitality, Tourism
Founded
2014
Size
1K-5K employees

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