Staff Product Designer – Payments

About NexHealth

Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth’s mission is to accelerate innovation in healthcare. We’re doing this by connecting patients, doctors, and developers. We’re the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies

Here's some of what we've accomplished:

1. $125M Series C at $1B valuation
2. Manage more than 38 million patient records
3. 100%+ annual revenue growth
4. Top 10% of Inc. 5000 (2022)

Design at NexHealth

At NexHealth, we’re transforming healthcare by connecting patients, providers, and developers through seamless, modern experiences. Design is at the core of how we do that. We're looking for a Staff Product Designer to lead design across our Payments platform—a critical area of our product used by thousands of practices and millions of patients.

This is a high-impact, high-autonomy role where you’ll report to the Head of Design and partner cross-functionally with product and engineering to shape the future of how healthcare gets paid. You’ll own end-to-end experiences, influence strategy, and help build a culture of design excellence within NexHealth.This is a full-time role in our office in San Francisco, CA.

What You’ll Do:

• Own the end-to-end design strategy for NexHealth’s Payments platform
• Translate complex workflows into intuitive solutions
• Collaborate with engineering, product, and stakeholders
• Drive generative and evaluative research
• Create design artifacts (user journeys, wireframes, prototypes, UI)
• Mentor other designers
• Contribute to the design system and principles

What You’ll Bring:

• 8+ years of product design experience
• Ability to design experiences from scratch
• Strong systems thinking
• Experience in payment, fintech, or regulated domains (plus)
• Excellent communication skills
• Deep empathy for users
• Self-directed, proactive, and a founder mindset

NexHealth Values

• Solve the customer’s problems, not yours
  When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers.
• Do the things others are not willing to do
  As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. 
• Take ownership
  Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
• Say what’s on your mind, with positive intent
  Be direct, proactive, transparent, and frequent in your communication. 
• Default trust
  As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
• Think in first principles
  We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.

Benefits

• Competitive salary plus equity
• Commuter benefits
• 401K
• Full Medical, Dental and Vision
• Unlimited PTO

• You'll talk with a NexHealth Recruiter
• You'll talk with the Hiring Manager on a video call
• You'll talk with Team Members on a video call
• You'll do a Panel Presentation or Working Session with a small panel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].