Staff Product Designer, Guests - Tock (Remote)

The Gig

The Tock Design team is looking for a Staff Product Designer for our Guests team! You’ll join a mission-driven design team who’s all-in and all about empowering restaurants, wineries, and the hospitality industry we love. We’re helping them run better businesses with new, innovative, and powerful tools that fundamentally change how they operate. And we’re creating a search and discovery network that connects these businesses to millions of diners around the world, giving us consumers a trusted guide to find and book delicious experiences. Our design team is behind it all and eager to find another teammate who’ll join us on this mission.

The Guests team owns our consumer experience, the public face of Tock and the network that millions of people already use to search, discover, and book all the awesome things on Tock. But there’s so much more we can do. As a Staff Product Designer, you will lead design for the biggest ideas and biggest opportunities. You’ll partner with your fellow product, design, and engineering leaders to shape the strategy for these projects and work alongside your design teammates to bring them to life.

The Staff Product Designer position will report to the Senior Director of Product and Design, and can be located in Chicago or work remote from anywhere in the USA.

You’ll Get To… 

• Champion the team’s mission, strategy, and roadmap
• Identify new, large opportunity areas through proactive discovery, research, and collaboration
• Present ideas and opportunities to leadership and build consensus with your cross-functional teammates
• Lead design for projects from start to finish
• Produce intuitive, beautiful, and user-centered designs
• Collaborate with brand and design system leaders

Who We’re Looking For 

• At least 7 years of experience designing and shipping consumer-facing products
• Experience designing native or mobile-first apps
• Excellent visual and interaction design skills
• Strong storytelling, presentation, and communication skills
• Proficiency with design systems
• Comfortable conducting qualitative research and analyzing quantitative data
• Demonstrated ability to collaborate with researchers, engineers, and product stakeholders

Benefits & Perks

• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation & paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Commuter benefit in the form of pretax (US)
• Employee Assistance Program
• Backup Dependent Care
• Subscription to mindfulness app, Headspace
• Charitable donation match

Tock’s Growth

• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In’s “2021 Best Places to Work”
• Awarded America’s Hottest Brands of 2020 by AdAge 
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com. 

Our Commitment 

Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.