Staff Product Designer, Growth (Remote, Americas)

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We’re looking for a Staff Product Designer to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution. 

You’ll work closely with teams to understand user needs and behaviour, define user-centric solutions, and ship impactful, high quality work. You’ll incorporate your keen understanding of helping new users become successful into your design practice, whether you’re optimizing for user activation, retention, onboarding, or other phases in our users’ journeys.

You’ll collaborate within a multidisciplinary UX, product management and engineering team - and more - to deliver thoughtful and polished design work that supports user needs while helping Shopify grow.

NOTE: Only applicants who submit a portfolio of design work alongside application will be considered.

Responsibilities:

• Work with cross-functional teams (developers, product managers, data scientists, fellow designers, marketing, etc.) to drive a design vision and strategy that meets the needs of our users and our business
• Influence and shape the long term vision and product strategy in your space
• Manage your time across projects at different stages of the design process, and deliver iterative design solutions that build towards the product vision
• Apply strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, teammates, and leadership
• Lead strategic collaboration and brainstorm sessions to drive creative solutions and alignment
• Manage efficient and inclusive feedback loops and processes 
• Build positive, collaborative relationships with direct collaborators and stakeholders, acting as a role model for thoughtful partnership and leadership
• Be a steward of UX and experience quality within the broader Growth UX organization
• Mentor senior and early-career designers, and lead UX rituals as needed

Qualifications

• Expert knowledge of the end to end product design process, demonstrating a command of product strategy, jobs to be done for a given user, journey mapping, wireframing and prototyping, user testing, and high fidelity visuals
• The ability to craft beautiful designs and delightful, useful, and usable experiences; you have strengths in visual design, interaction design, user research, and product design
• Expert storytelling: the ability take a complex concept and distill it down to its understandable parts, and communicate it in an engaging and understandable way
• Deep experience with driving and applying user-centered design processes while working with cross-functional teams including (but not limited to) development, product management, and data science
• Proactive project leadership: you can take a problem, break it down, generate a project plan, and execute against that plan
• Ability to design lean solutions quickly and efficiently, to validate early directional ideas and drive alignment
• Experience with interpreting experiments or tests and leveraging quantitative data to inform product and design decisions
• A growth mindset, a hunger to learn, and a proactive approach to professional development

 Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.