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Etsy

Staff Product Designer, Cross-Marketplace Experience

Professional development opportunities
Visa sponsorship
This job offer is closed.
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Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands -- Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you'll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

What’s the role?

The retail landscape is dramatically shifting and our Product Design team is focused on evolving our marketplace experience to ensure Etsy is both the best place for buyers to find unique, quality items and for sellers to grow their businesses.Our customers deserve experiences that cultivate their loyalty and make it easier to engage with all that is magical about Etsy!

You’ll have the flexibility to work across the marketplace, in 3-9 month long rotations, and tackle exciting new challenges.Using your strong approach to innovation and a proven set of processes for solving different types of problems, you’ll take complex processes and interactions and make them intuitive and streamlined.

What’s product design like at Etsy?

Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their own part of Etsy, deliver solutions to challenging problems and get feedback directly from customers. 

Day to day, it looks like: 

  • Discovering insights, opportunities, and requirements

  • Ideating concepts then testing prototypes and hypotheses with users to collect feedback

  • Launching experiments and evaluating how they perform and how to iterate

  • Presenting your work to peers and leadership, async and in-person

  • Taking part in weekly design critiques, workshops, all hands and squad meetings

  • Thinking and writing about your process and documenting your decisions

Qualifications

Staff level at Etsy means:

  • You raise the design bar by running independently 

  • You level up and give direction to designers within your team 

  • You can propose new, high-impact design initiatives,lead workshops and effectively align the group around a vision and approach

  • You have a track record of leading through ambiguity and designing complex flows and customer journeys

  • You embody design quality, understand what success looks like and know how to execute to launch impactful experience change

  • You can think and design at a system level and improve how squads work with our design system

  • You’ll regularly make use of your soft skills to persuade and build alignment: listening, negotiating, decision-making

  • You’ll spend time providing leadership and mentorship to other designers who seek out your expertise

  • You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement

Qualities we value in designers:

  • Effective articulation of ideas and design solutions

  • Expressing feedback with kindness and candor

  • Tolerance for ambiguity and healthy curiosity

  • Translation of quantitative & qualitative insights into design decisions

  • Contribution to our culture: motivation, optimism, quality, integrity

Interested in applying? See our tips for interviewing for a design role at Etsy.

Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered!

Additional Information

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Etsy
Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies.
Website
Industry
E-Commerce, Internet
Founded
2005
Size
1K-5K employees

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