Staff Product Designer, Core Rider Experience

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We’re looking for a Staff Product Designer to join our Core Rider Experience (Core XP) team. In this role, you’ll lead design for high-impact rider surfaces that are central to Lyft’s growth and success. You’ll drive design strategy and execution across initiatives focused on rider conversion, retention, and service excellence within the Lyft app — and guide the work of other designers on the team to bring these experiences to life.

As a Staff Designer on Core XP, you’ll help shape the product strategy for experiences used by millions of riders every day. You’ll collaborate closely with partners in product, engineering, and research to build thoughtful, intuitive solutions that raise the bar for transportation experiences.

Responsibilities:

• Lead end-to-end product design for critical rider experiences including offerings strategy, service excellence, and emerging technologies
• Shape product strategy through user-centered design thinking and business acumen
• Drive design direction for key initiatives in Core XP, including offerings differentiation, conversion optimization, and rider engagement
• Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision
• Plan strategically and think tactically as a partner with product and engineering to define priorities and products
• Influence the shape of the product with research and data while executing design work
• Advocate for design by sharing your work and presenting cross-functionally, while effectively articulating design rationale
• Inspire the entire team (including cross-functional partners) by bringing new ideas to the table
• Provide mentorship and guidance to designers at various levels
• Create frameworks for design decision-making and quality standards

Experience:

• 8+ years of experience working in Product Design, UX, UI, or an HCI related field with experience working on mobile and web design
• Experience leading complex product initiatives that drove measurable business impact
• Deep expertise in user-centered design methods and product development processes
• Strong portfolio demonstrating strategic thinking, outstanding craft, and business impact
• Outstanding visual design, interaction design, and product thinking capabilities
• Exceptional communication and storytelling skills to articulate design decisions
• Experience mentoring designers and elevating team capabilities
• Highly proficient with design tools (Figma, Sketch, etc.)
• Highly proficient with interactive prototyping tools (Framer, Principle, Origami, Cursor etc.)
• Excited and comfortable working in a fast-paced, ever-changing environment

Even if you don't directly have all of the skills above, please consider applying. We know talent takes many different shapes.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the NYC area is $176,000 - $220,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.