Staff Product Designer, Consumer

Who we are: 

At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and app—filled with meditations, sleep stories, music, movement, and more—we’re redefining what mental care looks like in 2021 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, we’re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.

What we do:

We are responsible for delivering Calm’s app to our customers, ensuring that it is easy to use, supportive of their goals, and of high quality. Our goal is to make sure that those who are looking to invest in their mental health are capable of doing so effectively with Calm. We deliver experiences across Web, iOS, and Android. We are most empowered to do what's right by our customers by paying attention to what they do in-app and what they tell us through feedback. At Calm we believe in making relaxation, better sleep, and mindfulness accessible to the entire world, and we hope you will help us achieve our mission.

What you’ll do: 

• Be able to identify high-impact initiatives for our user experience that are deeply rooted in design craft.
• Drive design vision and uphold practices to achieve said vision in partnership with the Director of Product Design.
• Mentor mid-level and senior Designers in areas of craft and processes.
• Take pride in helping design be easy-to-use, human-centered experiences that appeal to a broad audience. Balancing design forward-thinking with approachability.
• Passion for coordinating across teams to introduce new ways of working that result in better experiences developing high-quality products for our customers.
• Building working relationships, and developing new processes with cross-functional partners across Product Management, User Research, and Engineering.
• Bringing data into your decision-making and rationale, understanding how your work is performing with a literacy of the measures being applied to it. 
• Balance working on multiple projects at once, applying yourself to a variety of contexts in parallel.
• Manage an already established Design System used by millions of customers. Ensuring our design and engineering teams are best set up to work efficiently with one another.
• Attention to detail with engineering implementation, and the ability to integrate into engineering and QA processes to ensure high-quality execution.

Who you are: 

• Professional experience of 10+ years with responsibilities of interface and user experience design for consumer-oriented products on mobile platforms and the web.
• Passionate about consistency, continuity, accessibility, and quality in Product Design. You bring these passions forward by shipping effective product solutions that meet customer and business needs.
• You are comfortable leading group activities, and communicating decision making that cascades across platforms.
• Demonstrable experience working with team members to institute new ways of working. Developing processes, technologies, and communication strategies to ensure high-quality design implementation.
• Great track record for working closely with Product Designers, Product Managers, Researchers, and Engineers. Together, efficiently shipping quality and consistent interface patterns, components, and codified design language. 
• Demonstrating prior use of qualitative and quantitative methods to validate design decisions and strategy. We believe in leveraging everything from user research to data analysis to help empower our decision-making.
• In-depth experience with modern interface design tooling. We use Figma, Zeplin, and Principle predominantly (not limited to that). Also, a healthy interest in learning new tools as they become viable. 
• Our teams use Jira to plan and track work being done. Being comfortable with Jira or a similar tool to coordinate developing software is essential. Leveraging the tools that others use to best facilitate your work will be key.