Staff Product Designer - Banking Experience

In the 1950s, breaking away from his day-to-day job designing furniture and accessories, George Nelson designed the Kirkpatrick House. With a wood and steel-frame structure, freestanding fireplace, brick walls, and large windows, it's as usable and beautiful today, as it was when it was first built. An early letter shared between Nelson and his client reveals the principle at the heart of this long-lasting piece: “We are not so much concerned about the appearance of the outside,” he writes, “as we are about the livability of the inside.”

Half a century later, we at Mercury are on a mission to build a product that people love on the inside, as much as on the outside. We’re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to hire the first staff product designer for our Banking Experience product. As a staff designer, you’ll play a critical role in defining & designing best-in-class banking foundation products. 

Our design team consists of 40+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.

What you’ll do at Mercury:

• Help define and shape our core banking products and work on improving the customer experience of managing deposits.
• Collaborate closely with product, engineering, and banking operations partners to craft a long-term vision and roadmap for your product area. 
• Work across product teams and with execs to make sure we’re building one system and are achieving our goals. 
• Design banking experiences that scale seamlessly - from solo founders just starting out to established companies managing complex operations.
• Work across the entire design stack, including speccing projects, designing workflows, detailed interactions, and high-fidelity visuals, and ensuring quality implementation.
• Find elegant solutions to customers’ problems and think critically from the customer’s perspective.
• Imbue mundane tasks and flows with a feeling of wonder.

You are the right fit if you have:

• 10+ years of experience in the design industry. 
• Worked in fintech, banking or other heavily regulated industries. 
• Enjoyed leading high-complexity projects with a lot of stakeholders. 
• Experience collaborating with cross-functional partners to define product strategy.
• Comfortability running different types of quantitative & qualitative research and can use it to inform product decisions.
• A strong understanding of when and how to use metrics to inform design and measure success.
• The ability to design whole systems, not just interface elements or static pages.
• Experience and interest in the entire design stack, including UI/UX, visual design, and interaction design.
• Understanding when no design is the best design.
• Kindness and humility in everyday interactions.
• Worked with fellow designers of all levels.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $212,500–$250,000 USD
• Canadian employees (any location): CAD 193,400–227,500

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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