Staff Design Ops Manager, Growth

Squarespace is a design-centric product company at heart that enables anyone to build a beautiful online presence. Our product teams are deeply collaborative, and each member is directly responsible for the team's success.

We’re looking for a Staff Design Ops Manager to lead design programs within our Growth team. Design Ops Managers at Squarespace are embedded within our Product Design organization and amplify the impact of design by allowing our designers to focus on the work. You will lead programs for the design group in which you are embedded, and implement processes to influence how we collaborate with matrixed teams to optimize design output. Some of your core partners will be design leadership, product managers, product designers, content strategists, user researchers, engineers, technical program managers and legal/business affairs. 

You will report to the Senior Manager of Design Operations. We are open to this position being remote.

RESPONSIBILITIES

• Continuously look to optimize and improve our design processes in measurable ways
• Own design program management thought leadership for the entire product area, becoming the go-to subject matter expert
• Successfully negotiate new priorities and disruptive solutions with multiple stakeholders and leadership
• Influence cross-functional partners to focus on efforts that have the largest business impact
• Guide and document design feedback and identify opportunities to maximize design output
• Partner with your design managers to develop plans for onboarding new designers
• Guide design scoping, timelines, and delivery in collaboration with product teams
• Maintain design program status and communicate across the product team
• Coordinate discovery loops and usability studies in partnership with product designers
• Create and manage budgets for content licensing
• Coordinate with legal to secure licensing agreements with content providers

QUALIFICATIONS

• 6+ years of experience as a digital producer or program manager with a background in product, digital, or tech
• Stakeholder management; You have the ability to build consensus around a high quality solution that affects the strategy and roadmap of your product area, which can come with a high degree of difficult strategic and organizational challenges
• Communication; You are comfortable presenting large proposals to leadership confidently. You define and champion the team goals of the product area
• Experience working closely with designers and familiarity with research methods and product development
• Experience building programs from scratch and measuring their impact
• Ability to identify and address blockers with a solutions oriented approach
• Team-player mentality with a limitless determination to succeed and grow

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

BENEFITS & PERKS

• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation and paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Free lunch and snacks at all offices
• Education reimbursement
• Dog-friendly workplace in New York office
• Commuter benefit in the form of reduced tax (Ireland) and pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace