Staff Content Designer

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. 

Job overview:

We’re looking for a Staff Content Designer who will lead in shaping and applying our content strategy, execute on written communication within our product, and define how content design grows and influences the experiences we deliver to our members within Omada.

Our tight-knit team of designers is focused on helping our users better understand how diet, activity, sleep, and stress impact their health. We combine learnings from behavioral psychology, data science, and user insights to create experiences that are easy to understand and implement.

As a Staff Content Designer, you’ll work closely with product, clinical and design partners to translate behavior science and clinical best practices into intuitive product experiences. You’ll explore, craft, test, and iterate on simple and compelling solutions that help people make lasting behavior change. You’ll design and implement our content experience, shape language and communication, and apply tone and voice to create simple and engaging solutions for our members. 

As a Staff Content Designer, you will:

• Apply human-centered design methodologies to find opportunity with research and data, design, and test content solutions in partnership with product teams
• Develop concepts, content strategy, and ux copy from early ideation through final execution
• Write in-app copy like onboarding screens, end-to-end flows, error messages, buttons, and tooltips
• Partner closely with our Clinical Content Product Manager to ensure that we structure and deliver our content in a way that works for all of our integrated condition experiences and meets our clinical standards
• Develop content frameworks and coach teammates to upskill the UX team's overall writing skillset
• Partner with our Brand team to apply and evolve guidelines and standards

About you:

• An excellent writer and communicator. You’re a practitioner of human-centered design methodologies with experience in digital product development.
• You have 8+ years of experience in product/UX writing, content design, and/or content strategy that demonstrates positive impact to the end user and business
• Ability to collaborate with partners in clinical, marketing, product management, and design through the whole product lifecycle
• Proficiency collaborating with design teams in Figma, Miro, or equivalent design tools; experience and technical understanding of working with / managing a CMS
• Experience creating and applying style guides and related artifacts to help others write successfully
• Ability to work within the context of both big picture thinking Omada’s business and user needs, and also the specific interactions of an experience and how it impacts what people do and feel
• High attention to detail; comfortable independently multitasking and prioritizing projects 
• Comfortable partnering with and managing contractors

Bonus Points for:

• Experience working on consumer-facing product experiences in healthcare or regulated industries

Benefits:

• Competitive salary with generous annual cash bonus
• Stock options
• Remote first work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Work from Home stipend
• Monthly mental wellness days
• Two giftable Omada enrollments per calendar year
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Start with Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. 
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
  
  

About Omada Health: Omada Health delivers integrated, virtual care across chronic conditions, a top clinical need for employers and health plans. By combining clinical best practices with the science of behavior change, Omada Health improves member health and reduces the cost of care. Working with over 1,700+ customers — including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s across a wide variety of industries — Omada delivers personalized interventions for diabetes, diabetes prevention, hypertension, and musculoskeletal issues. All programs include integrated behavioral health support. Omada Health’s virtual care programs are clinically supported and evidence-based, with results published in multiple peer-reviewed journals. To learn more, visit www.omadahealth.com.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.