Staff Content Designer

What is Calendly?

Calendly takes the work out of scheduling so our customers have more time to work on what’s important. Our software is used by millions of people worldwide—with thousands more signing up every day. To maintain this exciting growth, we’re looking for top talent to join our team and help shape the future of our product. 

Why join Calendly’s Product team?

The Design Team at Calendly is a tight knit group of creatives who work closely with product management, product research, and engineering to craft amazing experiences for our users. We’re looking for a Staff Content Designer to join our Design team who is user-focused and passionate about designing thoughtful experiences to set users up for success. You’ll work to create simple & intuitive experiences that provide clarity and delight for our users, and work with product design and UX research to see your solutions realized.

Calendly is scaling its offerings in ways that will impact the productivity of millions of people around the world. This is an opportunity to join a team and lead efforts that will face these challenges head-on. 

What are some of the high-impact opportunities you’ll tackle?

• Set the content design direction for Calendly, driving alignment across Product, Marketing, and CX
• Establish best practices for feature nomenclature, information hierarchy, and messaging experiences
• Work closely with designers, researchers, developers, product managers, and marketers to understand user goals, and craft meaningful, clear content that will guide users through an experience
• Write clear and compelling in-app content (microcopy, help, tips, error messages) for web and mobile applications 
• Conduct research and/or collaborate with UX Research to refine content and iteratively evolve the user experience
• Create and edit copy across the product to maintain tone of voice and consistent style
• Coach and influence members across the org, contributing to building a world-class Design team

This opportunity is for you if you have/are:

• 10+ years creating and building content experiences (prefer an enterprise SaaS environment)
• A strong portfolio of work delivering content & messaging experiences
• Thorough understanding of UX principles, inclusive design, and content best practices 
• Familiarity with user research practices (prefer experience with conducting card sorts, tree tests, highlighter tests, or other content research)
• Experience writing for accessibility and localization 
• Familiarity with Agile and Lean development processes
• Excellent interpersonal and teamwork skills
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time 

We know that not all applicants will meet all of these requirements. We value diverse experiences and career paths, so even if you don’t meet all of these requirements, please apply anyway!

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected]. 

This specific role is not eligible for employment in California, Hawaii, or Alaska. Note that all individual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection