Sr UX Researcher (US and Canada Only) - Freelance [Remote]

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ABOUT THE HIRING PROCESS:

When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process.

You will partner with key stakeholders across product management, design, marketing, analytics and data science, and engineering to influence product design and direction. You will conduct end- to-end research using a variety of methodologies, to help them gain confidence in their understanding of their users (current and future), their needs, and the opportunity this uncovers for our client's products. You'll be empowered to work with autonomy and creativity every step of the way, working with stakeholders to determine where the greatest impact can be made, and to triage research requests. They expect you to draw on other research programs and specialties within the wider team to bring additional depth and reliability to your insights and effectively represent user research in key product discussions. You will have the opportunity to develop a deep understanding of how teams work together in all kinds of industries, all around the world, and contribute to the development of strong and innovative research practices across our client's organization.

Key requirements:

• 5 years of hands-on experience designing and conducting user research that has had an impact. They expect to hear stories of how your research influenced product roadmaps and informed design decisions.
  Experience with a variety of qualitative and quantitative research techniques (remote and in-person), along with the knowledge of when, why and how to apply them. They value your ability to be creative when thinking about the research problem you're trying to solve, and your ability to bring your team along on the journey of your discoveries.
  Communication skills that influence and inspire change. You know how to analyse qualitative data, synthesize into a coherent and truthful story, and how to create effective ways of sharing your insights so they resonate and are impactful across diverse audiences.
• MA or PhD in behavioural or social sciences, such as psychology, anthropology, sociology, human factors or a related subject area.
  A demonstrated ability to design, execute, and explain high quality mixed-methods (qual and quant) research, and to synthesize results across multiple methods.
  Professional experience in applied product research, preferably for a commercial B2B, B2C, or SaaS product, with a track record of your research being presented to influence product design and direction.
  An ability to implement creative approaches to researching often complex user experience challenges, and to communicate complex ideas into concise summaries with impactful storytelling.

More about the team

You'll be joining a smart and passionate team of mixed methods researchers, spread across the globe. They work together to continuously improve their craft as researchers and their ability to support our client to build better experiences for their customers and users. They have a mix of foundational, product and survey research programs that allows them to both follow the users' journey wherever it may take them, as well as having deep impact at the product level. It's all about improving their users' experience no matter who or where it is.

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.