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Sr. UX Designer job at Gong

Gong is one of Israel’s most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. Over 3000 innovative companies like Google, Amazon, AT&T, Linkedin, Novartis, Appsflyer, Monday, Walkme, Taboola, trust Gong to power their customer reality.

At Gong, we’re building new-generation, machine-learning based software that automates big parts of customer-facing roles by “understanding” their conversations and related work.

Our solution guides sales professionals, coaches them on how to become better, performs tasks for them, and directs them to the best actions.

We’re growing rapidly, and are seeking a highly motivated, experienced Sr. UX Designer to play a key role in crafting these experiences.

If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you!

You will:

Drive the end-to-end user experiences of one of Gong’s key product areas according to user needs and business goals.
Act as the user advocate, utilizing user-centered design principles to craft intelligent, cutting-edge, user-centered digital experiences.
Facilitate product vision by researching, wireframing, sketching, prototyping, and creating mockups.
Conduct usability studies to research how customers engage with our features.
Work together with the product team and engineers to bring these experiences to life.
Help develop, manage, and refine UX patterns and guidelines.

You have:

4+ years experience as a UX designer, preferably in complex B2B SaaS products.
Proficiency in both rapid and high-fidelity prototyping tools, with an ability to deliver clear and easy-to-understand designs.
A degree in a related field (HCI, Cognitive Psychology, Computer Science, Industrial Engineering, Interaction Design, etc).
A highly analytical approach with strong attention to detail.
A proven background in UX methodologies and applying user-centric design processes.
A high level of verbal and written English.
Excellent communication, presentation, and organizational skills.
Proficiency with Figma and other design tools - an advantage.
A portfolio of recent work.

You are:

Passionate about developing exceptional UX that creates raving fans.
A highly creative self-starter who can maintain a balance between the big picture and the details.
A skilled problem solver who can research and understand complex problems and deliver elegantly simple solutions.
A team player with great interpersonal skills.

Here at Gong, we like to encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities.

If this consideration is important to you when choosing a work place, we'd love to see you with us.

Sr. UX Designer

You will:

You have:

You are:

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