Sr. Product Operations Analyst

Decision Science is a high impact, cross-functional team of Data Analysts, Data Engineers, Data Scientists, and Consumer Insights Researchers at Hudl.  We combine qualitative and quantitative data to deliver actionable insights and scalable analyses to power strategy at the highest levels.  We partner with internal Hudl teams and business leaders by providing self-service analytics, custom insights, and foresights to help them drive their business forward.  

As a Sr. Product Operations Analyst, you will be the primary contributor working across the organization to meet the strategic vision of Hudl, integrate new technologies, and oversee the development of new processes that support teams across the organization, specifically our product managers. 

This role reports to the manager of Analytics Engineering and sits at the crossroads of the Data Engineering, Data Analyst, and Product teams. This function will provide reporting, insights, and strategic consulting to our product teams that is grounded in a deep understanding of how our customers interact with our digital products.

This role will entail elements of hands-on administration of all of the platforms and tools used within these functional areas. 

Hudl has a flexible location policy. We'll leave it up to you to decide where you want to work: our Lincoln HQ, our Omaha or Boston office or remotely within the U.S.

You are

• Customer Obsessed. Products are at our core. You thrive on thinking through how customers interact with our product and how we measure the effectiveness of our solutions along the customer journey. 
• A Storyteller.   You don’t just present information, you help us draw meaning from data.  You have a passion for data storytelling and are able to tell compelling stories to answer the most burning questions about our products
• Self Starting. You are excited about jumping into a new problem space and like the autonomy that comes with that.
• Dot Connector. You easily spot trends across many domains. You thrive on finding these connections and bringing people and data structures along to mirror the business.

You will

• Analyze Orient team around all analysis possible vs. which analysis will be impactful. Connect Experience data to Operational data to generate actionable insights for the business. 
• Design Lead the creation of product funnels, user flows, and retention analyses that identify trends in the use of our current product offerings.
• Identify Work with our product teams, data analysts, and data scientists, to identify the most critical metrics.  Create reports, visualizations, and dashboards around these to help product managers drive the direction of our products.
• Develop Gain a strong understanding of how our customers use our products.  Develop analyses and deliver insights that fuel the broader business strategy.
• Own our product analytics tooling  Contribute to the development of an enterprise product analytics solution, including technical implementation of new product analytics platforms/systems/tools, vendor onboarding and management, and integration with the rest of our data and analytics ecosystem.
• Experiment  Designing quality A/B tests to assist PMs in defining the right product direction.

We will 

• Celebrate work at Hudl retreats. We like to gather our Hudlies from around the world to showcase achievements and strategize for the future. 
• Treat you like an adult. We’re all about a healthy work-life balance. We’ll give you unlimited vacation time and have company-wide timeout days (no meetings allowed).
• Provide career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Supply you with tools for success. We've invested in our office spaces, designing them with our employees in mind. You’ll have the enriching, flexible environment and powerful hardware you need to do your job well.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, Employee Resource Groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.