Sr. Product Manager

Team Description

Pendo helps product managers improve their user’s experiences on their web and mobile applications by analyzing user’s behavior and in-app messaging to communicate, guide, onboard, engage and retain their users.

As a Sr. PM on our team, you’ll be responsible for creating and delivering the strategy that would increase Pendo’s revenue with the mobile product.

You will work closely with our engineering leadership, ux, customer success, marketing, sales, support and senior management, to uncover the pains to be solved and get buy-in across Pendo.

Role & Responsibilities 

• Communicate the “why” to different stakeholders
• Experiment with different approaches to solving problems and track which ones work best
• Define clear KPI's that measure customer satisfaction and business impact
• Interact daily with various functions, e.g other PMs, engineering, design.
• Define problems to be solved, desired outcomes and delivery plans
• Engage in customers calls for discovery, roadmap discussions, and partnerships creation
• Lead several scrum teams

Minimum Qualifications  

• Solid experience as a product manager in a global software company, leading 2 or more product teams at the same time
• Excellent communicator in English
• Experienced with analytical tools (Pendo/Google Analytics/Mixpanel/Looker/ Tableau or others)
• Ability to create delivery plans and stay agile
• Can take decisions despite uncertainties
• Navigates successfully in matrix organizations

Preferred Qualifications 

• A good presenter \ Domain expert - Talked on stage/webinars/podcasts about Product Management
• Past experience as TS/CS/Eng
• Experienced with mobile app/SDK products

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
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