Sr. Product Manager - Payment Integrity (Healthcare)

Senior Product Manager, Healthcare Improper / Integrity Payments

at Shift Technology, REMOTE - United States

At Shift Technology, we’re transforming insurance with AI. We help insurers fully automate more claims, deliver a great customer experience while protecting against risk and accurately identifying suspected fraud, making internal teams more effective and improving financial performance.

Since our launch in 2014 in Paris, we've raised over $320M with Tier 1 investors, opened offices in Boston, Tokyo, Singapore, London, Madrid, Zurich, and Hong Kong, and currently work with more than 80 insurers globally. If you are excited about joining a fast-growing insurtech innovator with a passion for excellence and global culture, Shift is the place for you.

Your role

Shift is building a product suite for insurance. We are enabling the insurance industry to radically improve the customer experience by transforming their operations - underwriting, claims handling, and compliance - using cloud-based, AI-powered SaaS solutions. Shift has globally successful products across all insurance verticals: Property & Casualty, Healthcare and Life.

As our product ambitions have grown, we need product managers to define, build and grow products that solve real problems for health plans. Great products led by great product managers can make a dramatic difference in the success of Shift and our impact on healthcare insurance. We are seeking an experienced product person for this new frontier.  

Your responsibilities

To build a successful strategy for Improper Payment Detection, you will need a deep and broad knowledge: deep, in your understanding of how we use AI and data science; and broad, in your knowledge of  the claims lifecycle. In addition, you will need to understand how health plans operate and how end-users will interact with our products to deliver great member quality of care, a strong provider network and improved financial results.

Shift has strong development and R&D teams building SaaS solutions supported by applied machine learning and big data analysis. Your role will be to provide a product vision, distilled from insights into our users and market, and work with other teams to build towards it. You'll play a key role in a culture of rapid delivery and iteration based on testing, measurement and feedback. 

Your responsibilities will include:

• Provide the vision to the product and development team and ensure continuous alignment of business leaders with our US Healthcare strategy.
• Partner with the product team to build and manage the roadmap for Shift’s Improper Payment Detection Products;
• Work with UX, data scientists and developers to design and launch new features;
• Actively seek out internal and external feedback and use it to improve our products;
• Support the go-to-market teams with information and expertise on the product;
• Look for opportunities to help our customers in new ways.

What we are looking for

At Shift, we look for talented people who can learn in their roles. We're looking to hire people with product management experience who are ready for their next big challenge. Shift is a fast-growing company, so there will be plenty of opportunities for growth.

You're a great fit for this role if:

• You already have 5-10 years of experience in software product management; 
• You have a technical background (ideally computer science, software engineering, information systems, data science);
• You have a strong appetite for healthcare issues - experience in the healthcare payer or provider industry experience is a strong plus;
• You are eager to help health plans accomplish their operational goals and reinvest cost savings in further care;
• You're capable of working with a team and building consensus, without formal authority;
• You are dynamic, curious and eager to learn;
• You have excellent communication skills, including oral, written, and non-verbal; you master the art of making complex things feel simple.

  Recruitment Process

  • Phone screening
  • Interview with a product manager
  • Interview with the hiring manager
  • Interview with VP Product

  Since March 2020, we adapted our recruitment process and onboarding to be done from your home. If you join us and can’t go to the office, we’ll send your material and onboard you remotely.

  EEO Statement