Senior/Principal Product Designer (Respond Team)

Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team.

Typeform, launched in 2012 in Barcelona, drives more than 500 million digital interactions per year and integrates with hundreds of other business-critical tools. We’re expanding from a small Barcelona-based business to a truly international and remote company. We’re hiring talent across Spain, the United States, the United Kingdom, Germany, Colombia, France, Ireland, the Netherlands and Portugal. Please note that the location may be subject to change, depending on the role.

Our vision is a world of more personal business relationships. Through our no-code Saas platform, we believe we can create that world by living our mission: To bring people closer with better conversations. We turn digital interactions into human connections, by offering people-friendly forms, quizzes, surveys, and asynchronous video solutions.

To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organisations to their next chapter. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship.

About the team:

Embark on an exciting mission as a key member of our dynamic, cross-functional "Respond" product team! Your expertise will drive the enhancement of existing features and the development of innovative capabilities, ultimately empowering our customers to tackle their tasks with unmatched efficiency.

Things you will do: 

• Your mission will be to be part of a cross-functional product team and improve existing features or add new capabilities to help our customers get their jobs done better. 

• This role is specifically for our ‘Respond’ experience and is critical in maintaining Tyepform's claim of being the “Gold Standard” of online interactions through engaging, conversational and frictionless experiences

• Conduct thorough research to effectively amplify the voice of Typeform’s user base, ensuring their needs and feedback are accurately represented. Insights guide us in shaping our product, as we find innovative and user-centric solutions that cater to their evolving requirements

• Collaborate closely with cross-functional team members to stimulate ideation, encouraging the open exchange of diverse perspectives and creative insights. Actively engage in the process of nurturing and refining these ideas, ensuring they align with our strategic objectives 

• Actively promote and endorse the use of our established design system, adhering to industry standards and incorporating proven design patterns

• Cultivate a culture of deep collaboration within the product design team and across the wider design organisation, fostering an inclusive environment that embraces diverse perspectives and skill sets

• Output that is aligned with our Product Design Principles: https://typeform.design/

What you already bring to the table:

• 4+/8+ years of industry experience in digital product design (depending on seniority)

• You find and create elegant but practical solutions to design challenges

• You have a broad range of skills ranging from research, UX and UI/visual design. Even better/nice-to-have hands on experience in Animation (specifically for the web) and/or Front-End Development

• You're energised by hands-on work—sketching concepts, defining flows, building prototypes, or polishing final designs. Can set up frameworks and make strategies come to life.

• You're creative and collaborative. You love wrestling with problems and quickly and effectively creating a range of engaging, easy-to-use, and technically-practical ideas.

• You can demonstrate a portfolio of work that pushes boundaries and take risks.

• You thrive in an environment where we value the ability to learn, grow, and improve independently.

• You've worked on SaaS Platforms, Complex applications or enterprise software

• You have experience working with Web Content Accessibility Guidelines (WCAG) and can lead a team to create accessible experiences.

• You are passionate about user research and usability testing, and you look for ways to improve your team's abilities in these areas. Understanding the needs of being pragmatic in a fast-moving organisation. 

Extra awesome:

• If you have experience in Animation (specifically for the web). Even better hands-on Front-end Development

*Typeform drives hundreds of millions of interactions per year, powering conversational, human-led experiences all over the world. We are proud to be an equal-opportunity employer. We celebrate diversity and do not tolerate discrimination and harassment of any kind, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We believe that by celebrating our differences, we can win together.

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