(Senior/Lead) Product Operations Manager
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At Personio, Product Operations’ mission is to enable Product Management who are trying to create world class products at scale. We do this by connecting Product teams with the relevant inputs they need to set strategy, prioritise initiatives and track and communicate progress. We also support successful launches by continuously improving our ways of working within PTech and with cross-functional partners in Customer Experience, Product Marketing and Sales.
In this role, and as part of the team, you will be instrumental in driving operational excellence within the product management lifecycle, driving continuous improvement in how we work and role modelling a can-do problem-solving attitude and customer first mindset.
Planning: Streamline and execute processes for goal setting, strategic planning and continuous planning cycles, connecting strategy with execution
Data: Collaborate with Product Analytics and cross-functional teams (CX, Sales and Product Marketing) to embed timely feedback loops, bringing in relevant business and customer data to to connect software development activities to business outcomes and inform priorities
Operating Model:
Process: Improve internal and cross-functional processes to optimize efficiency and quality of product releases and launches
Tooling: Be at the forefront of understanding Product tooling needs, defining use cases and requirements and sourcing scalable, fit-for-purpose solutions that allow us to work more effectively
People: Provide support and enablement to product teams on relevant operational processes and tooling
Documentation: Maintain a centralized source of relevant templates, documentation, knowledge management resources and onboarding materials to ensure aligned practices are well understood.
You have 7+ years of experience working closely with, or directly as, a product manager creating products and evolving ways of developing software in a fast-paced, agile environment
You have a proven track record of successfully building and launching products, with minimum overhead and a deep understanding of end-to-end product development processes, best practices and tools.
You have successfully led change management initiatives to ensure smooth implementation of durable processes, tools, and methodologies working with cross-functional teams across different departments.
You have strong project management skills, with the ability to manage multiple initiatives simultaneously.
You can successfully analyze data to provide actionable insights that inform product strategy and operational improvements
You have a strong customer focus (internal and external), with a drive to continuously discover and solve problems to deliver high-quality outputs and impactful outcomes
Critical to success in this role is your ability to navigate ambiguous problems, set clear priorities and thrive in collaborating with others to make progress and drive impact
You are self-driven, have excellent time management skills, a problem-solving mindset and experience dealing and communicating with senior stakeholders and large organisations
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
- Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
- Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
- Make an impact on the environment and society with 2 (fully paid) Impact Days –one for an individual project of your choice and one for a company-wide initiative
- Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
- Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
- Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
- Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
- Engage in a high-impact working environment with flat hierarchies and short decision-making processes
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the (Senior/Lead) Product Operations Manager position?The suggested salary for this position is $120,000 - $170,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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