Senior/Lead Product Manager (People Analytics)

The short & sweet summary

Knoetic (rhymes with “poetic”!) has built the world’s #1 social network of Chief People Officers, which includes the CPOs of Lyft, Dropbox, and Bumble and 1,000 more. And we’ve built a people analytics platform used by most of the hyper-growth tech companies of our generation, including:

But what’s really exciting is what’s to come - delivering the grand vision of a people “decision engine” that helps (a) companies use data to make better decisions on compensation, diversity, retention, and (b) employees make better decisions about their career.

You have to see it for yourself :)

We’re a rapidly growing $36M Series B company backed with $50MM+ from legendary investors including EQT, Accel, Menlo, NYT bestselling author Adam Grant, and 100+ founders and executives from companies like Mozilla, Heap, Google, Pinterest, and more. You can read more about Knoetic here - https://www.knoetic.com/careers

Knoetic is hiring a Senior/Lead Product Manager for our People Analytics team who is truly exceptional at their craft. You'll be our conductor that keeps things running smoothly, and an ethnographer uncovering what our customers need (and why). Together with your team of super-stars, you will execute our highly ambitious vision: to build the world’s #1 platform for top Chief People Officers and their People teams.

If you're a product manager that aspires to build products wicked fast, delights products with strong user intuition, and strives for amazing execution - we want to speak with you!

What you'll do

• Execute on the product vision, working to translate high-level strategy into execution and delivery.
• Be our quarterback, facilitating collaboration that helps create great products and helping bring together our engineering, design, sales, and community teams.
• Become an expert on our customers and our market, helping to lead customer calls, sales conversations, and quantitative and qualitative user research.
• Make sure the trains run on time, leading the product development process in an agile and fast-paced environment (1-2 week sprints).

Who you are

• At least 5 years of Product Management experience (bonus points if you’re working on analytics/community-related products).
• Detail-Oriented: Must be comfortable asking hard questions and taking things to a very granular level. You should not be afraid of going 4-5 layers deep into a problem.
• Strategic: Must be comfortable zooming out when needed and making very critical decisions to drive development forward.
• Ownership & Accountability: You have complete clarity on goals, break down projects monthly/weekly/daily and even hourly if needed. You stick to your commitments and work backwards to make sure you execute on time.
• You are a process machine, rigorous about creating and enforcing processes that help teams execute.
• You’re a doer, equally comfortable writing a thoughtful PRD as you are getting on the phone to understand a customer issue or help close a deal.
• You can see the big picture, but are also obsessed with the smallest details. Your quality bar is insanely high, and you won’t be satisfied unless you ship an A++ user experience.
• You have knowledge of software engineering and web development concepts, analytics programs (Mixpanel, Google Analytics, Amplitude, or Heap), prototyping tools, software testing and quality, and agile and lean methodologies

The key attributes we value in teammates: 

• You like to win. You don’t want a trophy for effort, you want it for first place.
• You’re high IQ, intellectually curious, and intellectually humble. You’re not afraid to say, “I don’t know - but I’ll figure it out, fast.”
• You never say, “that’s not my job” - you take full ownership and responsibility over outcomes. You’re a force of nature that gets the job done no matter what it takes.
• You make everyone else on the team better. Your presence, positivity, and drive inspires others to step up their game. You put the company above your own wants.
• You’re known for your work ethic. You pride yourself on being one of the hardest-working person most people know.
• You’re constantly improving. You know there’s no such thing as perfection, and you’re always pushing yourself (and our company) to be better than you were yesterday.
• You’re just good: You’re honest, principled, smart, open to giving/receiving feedback, and focused on doing right for the company and doing right for the customer

Why Knoetic?

• You want to join an incredibly ambitious team to build the #1 company in this space, without exception.
• You’re looking for an exciting opportunity at a rapidly scaling startup.
• Benefits (full medical/dental/vision insurance, learning budget, WFH stipend, 401k, etc.)
• We’re remote-friendly with a global team!
• Check out our careers page for the full rundown.

Knoetic cultural values

Written by our founder in 2020.

Intellectual curiosity: I want to surround myself with people who are endlessly curious, who are always asking questions, who are fascinated with understanding others and the world around them. We’re the kids who grew up always asking “Why?”

Intellectual humility: I want to work with people who embrace the scientific method, who go into conversations with an open mind and ear, who are looking for ways to sharpen their thinking, who are delighted to find out when they’re wrong rather than invested in defending why they’re right.

Relentless resourcefulness: Our company should be full of people who will run through walls to get to their goals, who will bring more solutions than problems to others, who will figure out a way to succeed no matter what.

Winning: We are ambitious, and we want to win. We don’t want a trophy for effort or for “good enough” - we want it for first place

Positive impact on others: There are people, who by the very virtue of their presence, make everyone else around them a better person. It could be because they have unwaveringly high standards. Or are incredible givers that inspire generosity. Or are teachers of their peers. However they do it, they push others upwards. They are culture accretive; their very presence makes everyone else step up their game.

Speed: We’re a team with a bias for action (paired with good judgment), a desire to get more done faster, because we know it’s the only way we’ll win.

Positivity: You know it when you see it - can-do, optimistic. That doesn’t mean everyone doesn’t have down moments - it just means on balance, you walk away from your interactions with them energized and charged up to do more with your life.

Continuous improvement: We’re always making ourselves better. Stasis is the enemy… if you’re not going forwards, you’re going backwards. Everything is a work-in-progress in perpetuity - yourself included.

Note - even if you don’t check every box in the job description, we still encourage you to apply!

Knoetic is committed to fostering an inclusive workplace, and does not discriminate on the basis of ethnicity, age, gender, gender identity, sexual orientation, disability, protected veteran status, or any legally protected status. If you’re missing a few qualifications or don’t have the exact experience listed above, you may still be the next right candidate for this role or another role we have open at Knoetic!

We look forward to hopefully meeting you soon!