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Senior UX/UI Designer

Health insurance
Retirement benefits
Company-wide events and team-building activities
Learning and development budget
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Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all. Not to brag but… we have been recognized by Gartner as one of the four most innovative e-commerce technologies in the world, and featured in Wired Magazine as one of Europe’s hottest startups.  
Contentsquare has 8 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo, Singapore & San Francisco) with 750+ clients globally including many accounts from the global Fortune 100. We’ve been experiencing tremendous growth as our team has grown from ~300 to over 850+ employees globally, and raised a $500M Series E funding in May 2021, the biggest total VC funding ever for a French start-up!  This announcement garnered more than 350 media placements globally.
We can tell you that this growth is not going to stop here as we are anticipating to hire 1,500+ positions globally within the next few years and are looking for talented people like you - unique, ambitious, and enthusiastic - to join us and help us continue to innovate and improve user experience. YOU keep us going and your creativity drives us to be a better company. Come join the #CSquad family!
About the Opportunity:
We are looking for an analytical, empathetic, and creative UX/UI Designer who is excited to bridge the gap between data-driven insights and design. You're passionate about gathering insights to inspire and inform clients’ designs, and transforming those findings into impactful solutions. 
You will be working with the Customer Success team daily, specifically with Success Managers, Solution Experts, and Data Analysts, and in touch with the global UX/UI-Customer Success team (three designers in Paris, one in London & one in New York City) and UX Strategist team (one designer in both NYC and London.)

What You'll Do:

  • Solve UX problems with operational recommendations based on data audits for our customers.
  • Provide written and visual design recommendations to our clients based on data-driven insights and analysis derived by Data Analysts and other Customer Success stakeholders. 
  • Create wireframes & mockups for customers using traditional UX expertise and Contentsquare data.
  • Help prepare and run custom workshops responding to customers’ UX/UI needs.
  • Collaborate with the UX Strategist team to facilitate knowledge sharing of UX/UI design theory and guidelines amongst Customer Success and Professional Services.
  • Help enable the Customer Success and Professional Services team to identify potential UX/UI problems on client sites and validate using data.

What You'll Need to Succeed:

  • 3+ years of UX/UI Experience, with a strong background/interest in UX
  • Ability to manage multiple stakeholders and deadlines strategically (previous agency experience)
  • Solid knowledge of prototype tools, specifically Figma
  • Solid knowledge of UX/UI design theory through web design
  • Solid knowledge of the Google Suite, especially Google Slides
  • Experience with project management tools, preferable Monday
  • Attention to detail and organized
  • Team player with a great team spirit
  • Curious & creative
  • Enthusiastic & good sense of humor
  • Team player with a great team spirit 
  • Client facing skills: MUST be comfortable talking to internal stakeholders and clients

What'll Make You Stand Out from the Crowd:

  • Bilingual, English required; Spanish, a plus!
  • Analytical; previous experience with marketing data & analytics
  • Previous management experience, a plus!
Location: New York, NY (Remote OR Hybrid)
Why Should You Apply to Contentsquare?
✅ Our mission is focused on empowering everyone to create better experiences for all in the digital world.
✅ We invest in our employees through career development & opportunities, social events, philanthropic activities, and competitive benefits.
✅ You get to collaborate with and learn from smart and creative people around the globe.
✅ We are in this together #TeamSpirit.
To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:
- Healthcare Insurance and Leave
--> Prescription Drug
--> Dental
--> Vision 
--> Flexible Spending and Health Savings Accounts
--> Leave programs for all of life’s moments: paid birthing and non-birthing leave, as well medical leave to care for yourself or a loved one
- Short and Long Term Disability Insurance
- Life and Accidental Death & Dismemberment Insurance
- 401(k) Retirement Savings Plan with a match
- Unlimited paid time-off policy 
- Eligibility to participate in Contentsquare's equity plan for full time employees.
- Reimbursement Programs & Stipends
- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues.
- Fun office culture with a big opportunity to make an impact on our growing global team, culture, including a Culture Crew for every country to organize regular outings such as game nights, movie nights, and happy hours
#Uniqueness is embedded in our DNA as one of our core values, and we welcome everyone to apply to our positions.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data are used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Contentsquare
The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.
Analytics, Artificial Intelligence
1000+ employees

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