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Senior UX Researcher (Remote)

Paid time off
Flexible work schedule
Home office stipend
Remote work options
Employee discount programs
Parental leave
This job offer is closed.
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BenchSci’s vision is to bring novel medicine to patients 50% faster by 2025. We’re achieving it by empowering scientists with the world’s most advanced biomedical artificial intelligence. Backed by F-Prime, Gradient Ventures (Google’s AI fund), and Inovia Capital, our platform accelerates science at 15 top-20 pharmaceutical companies and over 4,300 leading research centers worldwide. We’re a remote-first company recognized for our impact and culture as a Deloitte Tech Fast 50TM, CIX Top 10 Growth, Great Place to Work®, and top-ranked organization on Glassdoor. Learn more at

We’re looking for a Senior User Experience (UX) Researcher to join our Product Team. As our first Sr UX Researcher, you will not only lead complex research projects with our scientist users, but also help define the future of the craft within our organization. You will work with product managers, product designers, customer success, developers, and scientists to ensure we are delivering valuable, user-friendly, and delightful products.

You will

  • Lead complex research at scale employing diverse research methodologies (such as interviews, surveys, usability testing) and appropriate analysis methods.
  • Use your research expertise to uncover novel insights about BenchSci’s users - research scientists in preclinical drug discovery.
  • Help shape the definition of products and features, playing an essential role early in the discovery process by uncovering, synthesizing, and communicating actionable insights.
  • Build the infrastructure to democratize the generation and sharing of research insights across our different teams involved in BenchSci’s product development and commercialization.
  • Work with and share research findings to key stakeholders in Product Design, Product Management, Customer Success, Engineering, Marketing, and Science.
  • Increase the volume of valuable user insights across the organization.
  • Establish new UX research standards on BenchSci’s Product team.
  • Proactively identify opportunities for BenchSci to more effectively use UX research to achieve its business objectives.
  • Work with ease in an agile environment, supporting multiple teams and products in their research efforts.
  • Manage your own time and understand how your work ladders up into strategic and commercial priorities.

You have

  • 5+ years of experience working as a user experience researcher, ideally on products with complex subject matter.
  • M.S./M.A. or Ph.D. in a relevant field (or relevant practical experience).
  • Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Ability to scope and structure complex research projects involving multiple cross-functional teams.
  • Ability to actively organize teams to participate in user-focused development, advocating for the user at all stages.
  • Ability to prepare large projects unaided, organizing users, stakeholders, and teams to bring together efficient research.
  • Synthesis of information - Can solely operate on large scale projects, producing actionable insights.
  • Experience promoting User Research within a growing organization.
Benefits and Perks:
An engaging remote-first culture that hires the best talent from around the world
A competitive compensation package that includes BenchSci equity options 
Comprehensive health and dentalbenefits with an emphasis on mental health
An annual Executive Health Assessment at Medcan for proactive health awareness
Three weeks of vacation plus an additional day for every completed year
Generous parental leave benefits with a top-up plan or paid time off options
Additional time-off: 2 weeks for Winter Holiday, every other Friday in July and August, your birthday, and more!
A $1000 work from home allowance to make your home setup perfect for you
An Oculus Quest 2 to connect with your team members in Virtual Reality
An executive coach for managers to assist in leading high-performing teams
Complimentary Headspace account to support mental wellness and focus
Complimentary genome sequencing from 23andMe to better understand your health through your DNA

Our Culture:
We believe culture is critical to success and invest accordingly. We live and promote our FASTT values of focused, advancement with speed, tenacity, and transparency. We work hard to maintain an engaging, supportive environment where everyone can do their best work. To learn more, read our culture deck.

Diversity, Equity and Inclusion:
We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. To learn more, read about our DEI initiatives.

Accessibility Accommodations:
BenchSci provides accessibility accommodations during the recruitment process. Should you require any accommodation, we will work with you to meet your needs.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About BenchSci
BenchSci is the world leader in AI-Assisted Reagent Selection and Experiment Design. Our preclinical R&D SaaS platform uses machine learning to help pharmaceutical companies increase their research velocity.
Artificial Intelligence, Biotechnology
51-250 employees

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