Senior UX Researcher, Real User Monitoring

We’re looking for an experienced qualitative researcher to work across a product suite collaborating with designers, PMs, and engineers on some of our highest-impact research initiatives and to shape the role of UX research at Datadog. As a Senior UX Researcher, you’ll be joining our Product Design team, reporting to Design Operations and working across the Real User Monitoring space. You’ll immediately take on important strategic research projects and collaborate cross-functionally with designers, product managers, and engineers. This is a full-time role based in Paris.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Together with your Design, Product, and Engineering partners, prioritize research needs and approaches across projects and products areas, design research plans to deliver actionable product insights, and collaborate with product designers and PMs on executing those plans
• Help others learn and apply research methods by developing shared research programs and tools, empower them to conduct their own research, and help the Design team become a one-stop shop for UX research
• Communicate your insights and recommendations clearly and widely with user personas, research reports, journey maps, and more
• Coordinate usability studies with product designers to validate the effectiveness of your recommendations
• Contribute to a library of shared research insights and personas across the platform
• Partner with PMs, designers, and engineers to define long-term strategy and near-term objectives by grounding them in clear user insights

Who You Are:

• You have 5+ years of experience in UX research on digital products
• Comfortable working in a leaner research environment helping to establish and advocate for best research practice and methodology
• You can quickly understand complex technical products and work with a highly technical customer base 
• Your portfolio demonstrates execution of complex qualitative research plans, and shows the impact of your research on user experience
• You can conduct research at scale and utilize a variety of research methods such as interviews, surveys, and usability studies
• You can communicate effectively in a fast-paced product development process and know how to integrate research into design and product team roadmaps
• You want to participate in all aspects of hands-on research such as planning, recruiting, analysis, and collaboration with design and product teams
• You are adept at explaining your work, process, and decisions to cross-functional stakeholders and in selling the value of research
• You can balance working with urgency and in depth, and adapt to what the situation requires

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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