Senior UX Researcher

Pora is a Beauty and Health AI assistant developed to democratize dermatology and cosmetology services. Our goal is to empower peoples' wellness and beauty with an ultimate tool for understanding and further improving their skin. We develop breakthrough AI solutions that combine deep knowledge of the user's condition with comprehensive competencies in skincare products.

We already have developed the iOS version of our app that is available in the US, Canada, and EU stores. It’s capable of:

• Guiding the user through a dermatological questionnaire to understand their conditions and needs
• Taking images of the user’s face and providing ML-based analysis
• Providing meaningful recommendations of topical cosmetic products that can improve the skin conditions of the user.
• Suggesting face exercises to maintain firmness and the youth of the skin.

What do we need

We are at our early stages now. We have the early version of the product, and we need a deeper understanding of our users and the market in general to enable sustainable growth. We have many ideas, and we need to choose between them thoughtfully. UX research is one of the key ingredients here — and that’s why you might become our hero!

Here’s what your day-to-day duties might look like:

• Lead UX Research initiatives for the pora app by translating product objectives into research scope
• Identify important research questions and opportunities, work closely with product managers, designers and analysts to perform meaningful research
• Autonomously design and conduct user research studies from start to finish including recruiting, moderation, and report writing both by yourself and with vendor partners
• Use a wide variety of qualitative and quantitative methods to provide insights into users’ behavior and attitudes
• Optimize research efforts to fit the pace of the start-up by choosing the right and optimal combinations of methods and tools
• Generate and share actionable easy-to-digest insights and further collaborate with the rest of the team
• Create and maintain the repository of research results and insights
• Collaborate with researchers from other Palta startups and the Head of UX Research

Why work with us

• A rare opportunity to launch a new big thing from scratch, not just continue some predecessors' work
• An opportunity to significantly change many people's lives by helping them achieve the appearance they want for themselves, richly increasing their life quality. We’re aiming at the whole worldwide market
• Being a crucial member of the product development team is an excellent way to obtain decent knowledge and hands-on experience in various topics, from ML to dermatology
• Joining the startup in the very early stage means an opportunity to take the maximum out of the employee stock ownership plan. Join us while we're still small and benefit from our growth!

What we expect:

• 3+ years experience in applied product research and at least 1 year experience in planning and executing projects autonomously
• Ability to efficiently run moderated and unmoderated studies
• Solid experience with a wide range of qual (in-depth interviews, usability tests, diary studies, design experiments by means of prototypes), and quant (Kano methodology, maxdiff, pricing studies, card sorting, etc) methods
• Advanced user of usertesting.com platform, survey tools (Surveymonkey, Question Pro, Qualtrics, etc.), and Excel
• Experience with applied statistics - descriptive statistics, samples, confidence intervals, the significance of differences, etc.
• Excellent communication and collaboration skills
• Ability to communicate research results to cross-functional stakeholders with data, presentation slides, and storytelling
• Fluent or native English

We encourage:

• Passion – you are passionate about research, about understanding how people interact with digital products and making technology better for real people
• Independence – you have the ability to make things happen all on your own. You act proactively and have the “get stuff done” attitude
• Product thinking – you take into account user needs, market situation, and business requirements to help the team deliver valuable and monetizable products for people

Our current team

The current team is pretty small: we have less than twenty team members 🙂 Most of our fellow colleagues are engineers — ML, backend, iOS, and web developers. The product team also includes several designers, product and project managers as well as UX researchers. We collaborate with many scientists to make sure our app is in line with the existing body of research.

Please join us in our adventure!