Senior UX Researcher

NOTE: This is a remote role and can be based anywhere in the US or similar timezones.

We are looking for a Senior UX Researcher with strong research, storytelling, and organisation skills, and the ability to work across teams. You should be comfortable in a hands-on, collaborative, and flexible environment, with the ability to manage multiple programs simultaneously while driving towards aggressive goals. The ideal candidate will have a track record of delivering results and driving customer-driven culture into the organisation.

The Role

• Lead the planning and execution of UX studies using the right methodologies that help us meet our strategic business and user experience goals

• Translate customer insights into meaningful recommendations. Communicate insights within the product and engineering teams to inspire innovation.

• Advocate research findings to diverse audiences through written reports, in-person presentations, or facilitation of co-synthesis and design thinking workshops

• Prioritize opportunities in partnership with Design, Product, Analytics, Marketing, and Engineering teams.

• Define, launch and monitor UX metrics to measure effectiveness and continue steering efforts in the directions that help us meet our business goals`

The Person

• 5+ years of proven experience as a UX Researcher in a fast-paced and data driven SaaS company

• Track record of translating business needs into research questions, and insights into business impact

• Experience creating useful, research-backed foundational UX documents (e.g Journey Maps, Personas, etc)

• Experience with mixed methods research and visualization of research insights

• Strong communicator and collaborator with extensive experience partnering seamlessly with globally distributed teams
  

Nice to have:

• Experience working in a B2B SaaS startup

• Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)

About Us

LeadIQ is a Series B-funded startup headquartered in the Bay Area and Singapore. We are reshaping the future of Sales with our mission to enable the day-to-day sales prospecting workflow for every sales rep.

We are passionate about empowering our customers with Data and Insights to generate more revenue faster. We do this with the help of cutting-edge technologies and innovation.

A diverse and talented workforce powers our exponential growth across 24 countries that breathe our core values of #EmpathyFirst, #BeBetterEveryday, #DataDriven, and #MakeItHappen, and the trust of our investors- Cathay Innovation, Fresco Capital, Strong Ventures, Eight Roads, Draper Associates, and Jason Calacanis.

We are a remote-first company with a culture of trust, independence, collaboration striving to transform Sales. Join us!

LeadIQ is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.