Gusto reimagines payroll, benefits, HR, and personal finance by automating the most complicated, impersonal business tasks and making them simple, delightful, and human. Our products are loved by over 100,000 small businesses across the US, and we’re just getting started. We have ambitious plans to scale to millions of businesses while expanding the value that we bring to them, and we’re seeking a strong UX Researcher to drive initiatives that span multiple time horizons to get us there.
At Gusto, ensuring we build great user experience for our customers is at the center of everything we do; it’s actually one of our key differentiators. As a customer-obsessed company, we believe that everyone who is involved in product development should deeply understand the needs and experiences of our customers.
Gusto Design is hiring a Senior UX Researcher for our Platform Experience team. As a researcher on this team, you will report to the Head of Research at Gusto and have the unique opportunity to partner closely with Designers, PMs, and Engineers to lead research across the various life cycles of our Platform. You will create and own a research roadmap that aligns with stakeholders to drive key strategic decisions on the Platform team. You will help the team connect business strategy with durable customer insights that create exceptional products our customers and internal teams love. Your impact will amplify our customer centricity and evolve the business & product strategy for Gusto as a whole.
Here’s what you’ll do day-to-day:
Here’s what we're looking for:
Bonus points for:
About Gusto
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
Our cash compensation amount for this role is targeted at $147,000- $168,000 in Denver & most remote locations, and $178,000-$200,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
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