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Senior UX Researcher
We’re quite proud of our achievements…
300M+ downloads, 62M monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.
We’re a growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.
Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.
We’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.
The Job
As the senior UX Researcher at Flo, you will be playing a critical role in discovering user needs for an entirely new audience in new big projects, testing fully functional MVP versions with real users, and checking product hypotheses in the pre-launch stages.
Your Experience
Must have:
- 5+ years of hands-on UX research experience in a fast-paced product environment.
- Strong communication and storytelling skills, capable of advocating for research and influencing decision-making across domains.
- Extensive expertise in a wide array of research methods, both evaluative and formative.
- Demonstrated ability to lead research projects from conception to completion.
- Ability to get practical-oriented research results that can be converted into real product enhancements.
- Proactive mindset with a track record of identifying new product development opportunities through research.
What you'll be doing
You'll be responsible for:
- Leading the discovery process for big new initiatives to bring the product understanding of core user needs, expectations, and ground for feature development.
- Suggesting methods to prioritize user needs and align them with existing in-app analytical data and medical data by population.
- Collaborating with product and content design to create a research strategy to test the prototypes of new products and get the most actionable insights.
- Creating the strategy for UX research depends on the goals, including UX research scenarios and data representation.
- Improve the quality and perception of UX Research within the business while executing and managing evaluative and strategic projects independently, requiring minimal support.
#LI-CC1
Ranges may vary depending on your skills, competencies and experience.
Reward
People perform better when they’re happy, paid well, looked after and supported.
On top of competitive salaries, Flo's employees have access to:
- A flexible working environment with the opportunity to come into the office and work from home
- Company equity grants through Flo’s Employee Share Option Plan (ESOP)
- Paid holiday and sick leave
- Fully paid female health and sick leave, in addition to holiday and regular sick leave
- Workations - an opportunity to work abroad for two months a year
- Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
- Career growth, progression, and learning development resources
- Annual salary reviews
- Unlimited free premium Flo subscriptions
- A whole host of other benefits (health/pension/social schemes)
Our Culture
We’re problem solvers, we’re adaptable, we’re empathy driven and results led.
People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.
Diversity, Equity and Inclusion
The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.
By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior UX Researcher position?The suggested salary for this position is $139,500-$172,800*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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