Senior UX Researcher

At Cameo, we make impossible connections possible. Our mission is to create the most personalized and authentic fan experiences on earth. Our global platform allows fans to get personalized video messages and live calls, merchandise from their favorite stars and creators, and through our Cameo for Business platform, all companies can now leverage the power of celebrity at scale. The key to our success? Our outstanding Cameo Fameo. The people behind the scenes, spreading joy to our talent and their fans - as well as their fellow colleagues - each and every day. 

From product marketers to talent relations managers, software engineers and recruiters, the Cameo team is made up of the brightest minds in the biz. As we grow, our core values and startup mentality remain; we value creativity, hard work, collaboration, direct dialogue and feedback, and the continued development of our people. For more information, please visit careers.cameo.com.

Our team is guided by four core values, and we like to share them early on to set the stage! 

• Roll out the Red Carpet - Do you welcome everyone just as they are?
• Make it Memorable - When was the last time you said, "wow, that sh!t was cool!"
• Run Through Walls - How do you create purpose from challenge?
• Fight for Simplicity - Get comfortable with saying no and intentional when saying yes.

A few more things to consider:

? Our employees are called the Cameo Fameo, and our team means everything to us. Join smart, curious, humble individuals from all over the world and experience what it’s like to love where you work.

? Humble brag - we’re honored to be named one of LinkedIn’s Top 50 Startups to Work For, voted one of America’s Best Startup Employers by Forbes, the #1 Most Innovative Social Media Company by Fast Company, and recently raised a $100M Series C.

? As the world continues to shift and shape, so do we. Our Where We Work program offers a combination of hub office locations, work from home, and fully remote roles to ensure we’re building a diverse and inclusive team.

Cameo’s Where We Work expectations differ by team. Our sales function is expected to meet in a hub office for a minimum of 3 days a week. Other teams like marketing, engineering, and product can work from anywhere on a regular basis. Hub office locations are open to all employees, no matter where in the world they live.

? The goods - competitive salaries, equity, health insurance, 401(k), wellness perks, unlimited PTO, Heads Down Hump Days ? (aka no recurring meetings), and an annual talent show that will have you LOL-ing - just to name a few. Oh, and did we mention Cameo works with noteworthy actors, athletes, musicians, your favorite creators, global superstars, famous furry friends and more!?

About the role:

You will be part of a multidisciplinary team tasked with creating experiences that delight our users across web, mobile, and wherever (emails, landing pages, etc.). You will develop and execute Cameo’s UX research strategy across all consumer facing product areas to ensure our decisions are well informed. You will be an advocate for all of our users - you’ll use empathy and data to create memorable experiences across our entire platform. 

What you’ll be doing:

• Collaborating with your teammates across product, engineering, design and beyond to create delightful experiences for customers and creators
• Defining research strategy and frameworks
• Ensuring UX practice and design decisions are informed by research 
• Present findings and recommendations to cross-functional partners, leadership, and key stakeholders
• Build, promote, and champion, a research-based culture across our tech team
• Design and lead user interviews, testing, surveys, competitive analysis, etc. 

Must have:

• 5+ years of experience as a UX Researcher
• A comprehensive portfolio that includes several example case studies or projects you’ve worked on
• Experience as a lead on research projects, initiatives, and studies   
• Experience implementing a variety of research methodologies

Highly Desirable:

• Experience working on marketplace, consumer, and/or social products 
• Experience working cross-functionally and collaboratively with product designers, product managers, engineers, researchers, and marketers 

A few things about yourself:

• You love products, and working on fun and intuitive user experiences
• You are able to breakdown complex problems and explain them in a digestible way
• You enjoy working with fun people
• You have a bias for action and are comfortable with ambiguity
• You have interest or knowledge of consumer products and the creator economy
• You’re excited to innovate and research for new and developing domains 

Cameo is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Cameo celebrates and embraces diversity.

Please consult the Notice to California Residents contained in Cameo's Privacy Policy available at https://www.cameo.com/privacy for information regarding your rights under the California Consumer Privacy Act if you are a California resident.

We are working on becoming compliant with Colorado regulations. Until then, this role can not be performed in Colorado.