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This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior UX Researcher - Platforms & Financial Services
Are you an innovative and seasoned researcher who thrives on turning insights into action? If so, you might be the perfect addition to our Platforms Research team.
We are seeking someone to join our dynamic team within the Platforms and Financial Services (P&FS) solution. Our mission is to drive product and commercial (CX/UX) research initiatives and bring in the perspectives of our customers: partnering platforms and SMB end-users. By closely collaborating with multidisciplinary teams inside Adyen, we elevate customer centricity in the organization. We ensure that our products and strategies are not only aligned with business but also anticipate the evolving needs of our customers.
As a member of our team, you will work closely with product and commercial teams, engineering, UX design, UX writing, and other stakeholders across the organization. Success in this role is not just about delivering insightful findings—it's about encouraging others to take action based on those insights, ensuring that our research translates into tangible, customer-focused outcomes.
What you’ll do:
Who you are
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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