Senior UX Designer, Cruise

Tripadvisor’s global cruise business includes Cruise Critic, the world’s largest cruise reviews and information site, offering a comprehensive resource for cruise travelers which covers audiences from first-time cruisers to avid cruise enthusiasts. Cruise Critic features more than 350,000 cruise reviews and hosts the world's largest online cruise community.

What you’ll do:

Are you excited about designing experiences that are changing the way people travel? Do you love doing work that is inspiring, innovative, and intuitive? Are you ready to help craft experiences that will define the future of the cruise travel journey? As Senior UX Designer, Cruise, you’ll be responsible for creating delightful, useful, and usable digital solutions that help every traveler plan and make memorable cruise experiences. You will translate business and user goals into impactful and user-centric designs, which includes but not limited to wireframing, prototyping, user testing, and visual design. As a part of the design team, you will partner with product managers, developers, marketing, and other designers, while managing the user experience for an area of the business.

As a member of the team, you’ll play an important role doing the following:

• Lead the full UX design cycle for your area of the business, from discovery and definition to production and testing. 

• Collaborate with internal stakeholders and team members to brainstorm new products, features, and functionality that enhance our mobile and web experiences.

• Partner closely with product and engineering to translate business and users’ goals into elegant but practical designs that can deliver on key business and user metrics.

• Ensure designs and user interfaces communicate consistent, effective experiences and messages across all platforms, and are in alignment with core site and branding strategy.

• Conduct research including observational studies, customer interviews, usability testing, and other forms of requirements discovery.

• Produce user requirements, storyboards, wireframes, scenarios, flowcharts, design prototypes, and design specifications.

• Design and specify user interfaces and information architecture using participatory and iterative design techniques.

• Effectively communicate UX research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

• Lead collaborative and productive virtual and in-person workshops and design-thinking sessions.

What we are looking for: 

• 5+ years of professional experience with demonstrated UX expertise in user research, visual design, interaction design, and information architecture.

• Experience creating world-class digital experiences that generate meaningful outcomes for users and the business. High-growth, scaled, consumer-facing experience in travel, media, retail, or marketplaces are a big bonus.

• A track record of great collaboration with product, marketing, and engineering peers and teams.

• Strong communication and storytelling skills with ability to explain/defend design decisions to all levels of the organization.

• Advocate for user and customer needs backed by quantitative and qualitative data and research.

• Expertise with design, research, and facilitation tools such as Figma, Usertesting.com, and Miro.

• A strong portfolio that demonstrates a high bar for aesthetics and visual design, tangible impact to user experience, and connection of your efforts towards user and business outcomes.

***MUST submit portfolio with multiple examples of digital/web design with application (link to online portfolio preferred)

The salary range for this role is $110,000 to $160,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected]. 

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