What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior User Researcher, Music Expression position?

The suggested salary for this position is $103,900 - $126,900*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior User Researcher, Music job at Spotify

We are looking for a Senior User Researcher to join our new Music Expression tribe in the Music Mission. The Music Expression team is focused on enabling creative expression through and around music by artists, aspiring creators, and fans.

As a Senior User Researcher, you will help us make the music marketplace better, by evolving our foundational understanding of the needs of artists & fans, tackling complex problems in behavioral segmentation, developing frameworks to measure and communicate to artists the value of engaging a fanbase, and building products for artists to tell richer stories about their art and for fans to react to and interact with their favorite artists.

What you'll do:

Work closely with cross-functional teams of user researchers, data scientists, product managers, designers, marketers, and engineers who are passionate about building products to help creators succeed and fans to get more out of Spotify.
Gain a deep understanding of how products and platforms influence user behavior, and represent the voice of our users in the product development process.
Drive an insights agenda and research diligently and inventively. You will identify impactful opportunities for product development based on user needs.
Be a strategic partner to product development teams by delivering insights that inform the problems we choose to seek and shape the future of our roadmaps.
Exercise your thought leadership and become a go-to specialist for user research in the music expression space. You are comfortable drawing from best practices but can also craft creative studies to help uncover the nuances of our unique problem space.
Be an advocate for data-informed decision-making, enabling our product teams to focus on fulfilling the right needs of creators & their teams.
Employ a wide range of storytelling techniques to communicate results and recommendations to product and design teams.

Who you are:

You have experience using qualitative research methods in a product development environment.
You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research.
You have experience identifying and implementing impactful projects end-to-end through collaboration and with a high degree of autonomy.
You have a proven ability of influencing product strategy through clear and impactful storytelling.
You are comfortable working with ambiguous and unstructured questions, breaking them down into relevant and concrete research work streams.
You have a degree in Human-Computer Interaction, Psychology, Behavioral Science, a related field, or similar industry experience.
Have experience with developing marketplaces and have an understanding of monetization strategies that providers can employ to engage their consumers.

Where you'll be:

We are a distributed workforce enabling our band members to find a work mode best for them!
Where in the world? For this role, it can be within the Americas region in which we have a work location
Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Working hours? We operate within the Eastern Standard time zone for collaboration.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

Global COVID and Vaccination Disclosure

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.

This role is not eligible for hire in Colorado, USA.

Senior User Researcher, Music Expression

What you'll do:

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Where you'll be:

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