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Spotify

Senior User Researcher - Innovation

Flexible work schedule
Home office stipend
Remote work options
This job offer is closed.
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Spotify is looking for a Senior User Researcher to join it’s Freemium business. The Freemium R&D team oversees the entire user journey on Spotify and ensures we engage with people in innovative ways, every step of the way. Our team grows Spotify’s audience by finding future listeners around the world and delivering the right value to them, at the right time.

With research, product development, product design, engineering, and marketing all collaborating in one organization, we’re able to quickly create meaningful features and services for millions of people around the world, resulting in joyful, long-lasting relationships with Spotify.

With a focus on innovation projects, you will be part of a small, agile, and constantly evolving team, working to identify and execute upon growth opportunities that meet our ambitious commercial and user experience goals.

What You'll Do

  • Define, plan, and conduct evaluative and exploratory user research activities by identifying efficient research strategies and methodologies (e.g. user interviewing, usability, field research, diary research, surveys).
  • As a user researcher, you will help cross-functional teams articulate the right questions and facilitate evidence-based decisions.
  • Deliver compelling and timely insights to the product and design teams

Who You Are

  • You have extensive experience in a research role at a consumer-focused company.
  • You have a degree in Human Computer Interaction, Psychology, Social Science, or a related field.
  • You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesise quantitative data with qualitative user research.
  • You excel at storytelling and timely communication to business people, designers, engineers and other stakeholders.
  • You enjoy collaborative work in a dynamic, data-driven, creative environment.
  • You are a highly motivated and flexible individual with the ability to drive projects to successful and timely delivery, working simultaneously with discovery and tactical research.
  • You’re innovative and open to learning new methodology: you design research to get to the heart of the problem, even if that research methodology isn’t in your wheelhouse

Where You'll Be

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location
  • Working hours? We operate within the Central European and EST time zones for collaboration and ask that all be located in that time zone.
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.

This role is not eligible for hire in Colorado, USA.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Website
Industry
Audio, Cloud Computing
Founded
2006
Size
5K-10K employees

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