Senior User Researcher – Data & Insights (Data Collection Platform)

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to welcome a billion customers. Join us and help to amplify productivity, quality and innovation across Spotify.

We are looking for a Senior User Researcher to join the Data and Insights Tribe (DI), which owns Spotify’s world-class Data and Insights Platform. You would more specifically work with helping us understand users of our Data Collection platform, who are also your colleagues: everyone at Spotify who collects data on how our Spotify end users interact and navigate within the app. The Data Collection platform makes data at scale available in a timely, safe and efficient manner to enable innovation and speed.

You will build a deep understanding of our users' needs, goals and workflows, turning quantitative and qualitative user research into insights and artifacts which will shape the future of our products. Together with your teammates, you will ensure we are building a platform that empowers everyone at Spotify to make rapid, data-informed, empathic decisions.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.