Senior User Researcher, Activations

About the role

Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working with our product and marketing teams at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

We are seeking a Senior User Experience Researcher to join our Gold team. You will partner with horizontal leadership across pillars and functions to identify growth opportunities throughout the customer journey and help strategize and define how Robinhood brings new customers to the platform. The ideal candidate thrives in a fast-paced environment, loves collaboration, and is curious and flexible.

Your day-to-day will involve:

• Proactively and independently identify high-impact questions from a product or business perspective
• Answer research questions with a strong blend of qualitative and quantitative methods, building upon and synthesizing with all kinds of prior data and knowledge
• Analyze the growth funnel and results across experiments to identify and investigate core barriers and strategic opportunities along the journey for Gold
• Represent the voice of the user throughout the development process, working closely with PMs, data scientists, designers, engineers, marketing strategists, researchers, and leadership
• Clearly communicate your rich research insights, translating into strategic and tactical impact to leadership and finance strategy
• Collaborate and partner across our outstanding Research community

About you:

• Demonstrated years of qualitative or quantitative research experience; it can either be industry-only, or a combinatiproven experience and academic research
• Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
• Record of applying your research skills to create product and business impact
• Strong work ethic, excellent organization and communication skills
• Love and care for your craft

Bonus points:

• Experience with product growth models and methods
• Strong quantitative background (e.g. expertise in survey design, inferential analyses, etc.) and understanding of statistics
• Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
• Passion for working and learning in a fast-growing company

CO Residents: In Colorado, the base pay for this position ranges from $126000 to $167000. This role is also eligible for an annual discretionary bonus and participation in Robinhood’s equity plan.