Senior User Experience Researcher
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Join a leading fintech company that’s democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the role
Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.
The role is located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you'll do:
- Proactively and independently identifying high-impact questions from a product or business perspective
- Answering those questions with a strong command of qualitative and quantitative methods, using the right method at the right time
- Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
- Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
- Clearly communicating your research insights for teams to translate research findings to product and business impact
- Contributing to the development of an evidence-driven understanding of Robinhood users and potential users
What you bring:
- at least 2-3 years of qualitative or quantitative research experience; it can either be industry-only, or a combination of industry experience and academic research
- Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
- Record of applying your research skills to build product and business impact
- Strong work ethic, excellent organization and communication skills
- Love and care for your craft
- Preferred to have experience or knowledge of advanced trading strategies such as options trading
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Click here to learn more about Robinhood’s Benefits.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to your country.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior User Experience Researcher position?The suggested salary for this position is $126,000 - $164,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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