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Redpanda

Senior Technical Writer

Full-timeTechnical writer$146,000-$172,000 United States
Paid time off
This job offer is closed.
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We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data.

Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We’re evolving streaming beyond the Apache Kafka® protocol into a unified “engine of record” that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.

About the Role:

We are building our documentation team and are looking for a Senior Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda. Reporting to the Technical Writing Manager, you will document APIs, command and property reference content, and Wasm transforms. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.

You Will: 

  • Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation
  • Write, format, and edit content, including APIs, rpk commands, configuration property references, and Wasm transforms. You are familiar with YAML
  • Facilitate knowledge sharing throughout our engineering. PM, and design teams and help colleagues produce accurate, well-written communications
  • Partner with content specialists to define documentation standards and best practices
  • Participate in assessing and proposing software and methods to continuously improve our documentation processes
  • Write and revise content/test features with the customer experience as the primary driver
  • Participate in community discussions with OSS, prospective, and paying customers
  • Be part of a diverse remote distributed team

You Have:

  • 10+ years of experience writing technical documentation for an external developer audience
  • Excellent writing, editing, and verbal communication skills
  • Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
  • Experience using GitHub, open-source development, Ascii doc/Antora, front-end web development
  • Experience working with open source technologies and communities
  • Experience reading code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus!
  • Excellent information architecture and information design skills
  • Bachelor's Degree in English, Communications, Information Technology, Computer Science or similar field is required

Please highlight if applicable to you: (Example - Please customize for new role)

  • Experience working with Apache Kafka® (event streaming), databases, or distributed systems
  • A rabid desire to help our customers get the information they need quickly and easily

U.S. base salary range for this role is $146,000 - $172,000 (CO, TX) and $168,000 - $198,000 (CA, NY). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.
Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. 

#LI-Remote
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Technical Writer position?
    The suggested salary for this position is $146,000-$172,000
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Redpanda
Redpanda is a Kafka® compatible, ZooKeeper®-free, JVM-free and source available streaming data platform. Use all your favorite open source tooling without any code changes.
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