Senior Staff Product Designer, GoFundMe Pro

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! As a Senior Staff Product Designer on GoFundMe Pro, you’ll lead design across complex problem spaces and multi-feature user journeys. You’ll also mentor other designers and help evolve our design systems.

You’ll be a core part of a triad leadership team, working shoulder-to-shoulder with your Product and Engineering partners to shape the vision, strategy, and execution of our most critical initiatives. Together, you’ll drive cross-functional collaboration, unlock user value, and guide the evolution of our platform.

We’re looking for a creative, strategic thinker with strong craft and a deep sense of purpose. Someone who thrives in ambiguity, leads with curiosity, and brings others along for the journey.

Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week.

The Job

• Help define the experience strategy for the GoFundMe Pro product and work with other designers to drive consensus across teams.
• Drive and set the bar for design excellence at GoFundMe Pro.
• Leverage quantitative and qualitative data to drive design decisions that create user value and business impact.
• Facilitate design workshops with cross-functional team members to ideate, brainstorm, and establish conceptual direction.
• Create and deliver high-fidelity designs, prototypes, and specifications.
• Contribute to and help evolve the Heart design system.
• Collaborate with the product team to take conceptual ideas and turn them into usable, delightful, and valuable product features.
• Actively participate in group design critiques to solicit and provide thoughtful feedback.

You

• 10-12 years of experience as a Product Designer working in-house or at an agency
• You enjoy mentoring other designers on design excellence, quality, and craft
• Bring an expert understanding of the formal elements of design, including typography, layout, balance, and proportion
• You have great aesthetic judgment and attention to detail
• You are skilled at articulating your design decisions.
• End-to-end experience designing consumer-facing experiences for web and native apps.
• You are a problem solver who requires very little guidance on projects and thrives in a fast-paced environment.
• You have the ability to take initiative, prioritize, manage workloads, and meet project deadlines.
• You are an excellent communicator and can clearly articulate your design decisions, ideas, and vision.
• You are empathetic and have a user-centered approach to design.
• Experience working with a lean team of Engineers, Product Managers and User Researchers

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $195,000 - $324,000 + equity + benefits.  The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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