Senior Program Manager, Design Operations

At GitHub, our mission is to be the home for all developers. More than a billion people in the world are estimated to live with disabilities and we are determined to build a GitHub platform that is inclusive for everyone. 

We’re looking for an experienced Program Manager to join GitHub’s Accessibility Design team. In this role, you will help deliver on product strategy and vision for how we’ll not only make all GitHub products accessible by design, but also how we’ll take advantage of our tremendous opportunity to leverage our platform to help all developers ship more accessible code. You’ll collaborate with a diverse team of globally distributed engineers, product managers and designers to deliver experiences impacting millions of developers worldwide, educate stakeholders throughout the company, and amplify the team’s work. You’ll operationalize frameworks for how the team works, optimize for cross-functional collaboration, and ensure our workflows are built for scale.  Accessibility is a top priority within GitHub’s goals, and this role has wide opportunities for meaningful impact. 

The Design Org at GitHub is composed of talented individuals who have backgrounds in product design, design systems, brand design, and illustration, as well as CSS experts, and engineers with front-end and full-stack experience working in Rails and React.js.

What we're looking for:

Program Managers at GitHub are strong individual contributors and leaders; they're given a lot of autonomy and trust to work on high impact projects. For this specific role, we're looking for someone who values the following:

• Systems thinking: Our team has to apply decisions holistically, making sure to look at new patterns in the context of the larger product, as well as ensuring we support experiences for individual features.
• Inclusive design: GitHub is a home for all developers and our design system should reflect that. This means including and learning from people with a range of perspectives. Designing for inclusivity first can lead us to solving problems for the many, and open up our product for more people.
• Creating together: Getting to the right result is our focus, this can come from systems designers or product designers, and ideally both. Facilitating collaboration between teams and individuals is key so that we continue to evolve the design system alongside the needs of the product.
• Progress and impact: Our team often works on the meta and so it's easy to get caught up in the design details. We have to be mindful of this and ensure we keep making decisions and move forward. This means being solutions-oriented and prioritizing progress over correctness when it's the right call.
• Candidness: We encourage candidness and recognize its role in building trust between peers and leadership. It can take time and effort to get there but it's worth it. Making decisions for projects, design patterns, and processes, will yield better results when we can get to the “real talk”.

Responsibilities:

• Work closely with the designers and engineers to triage issues, coordinate execution, and ensure work is implemented effectively and accurately
• Design and build processes that enable agile work, encourage candid feedback, and shipping to learn methodology 
• Partner with Design, Engineering, and Product leadership to develop the roadmap, shape high priority goals for accessibility, and define program performance metrics
• Create learning and development materials, documentation, and onboarding programs in the area of inclusive and accessible design standards
• Build a program that amplifies the team’s work internally and externally through training sessions, disability awareness labs, speaking engagements, and more
• Own regular reports to stakeholders that share the state of accessibility, progress, and the results of the team’s work
• Become an authority on inclusive design and accessibility compliance, setting the standard for our design system and how this is embedded in GitHub’s design practice.

You might be a fit if:

• You have 2 years or more experience in accessibility and inclusive design.
• You have 5 years minimum project management experience as an individual contributor
• You have excellent verbal and written communication skills—a large portion of this job is centered around clear communication
• You have a growth mindset and are known for continually finding opportunities to optimize and experiment 
• You have led the complex projects that are high-impact and cross-functional
• You thrive in fast-paced environments and building trust across teams  
• You are familiar with modern software development practices used to build and deploy web and mobile applications.
• You are passionate about GitHub and the opportunities that lie ahead of us.

These qualifications will help you stand out:

• You have experience contributing to design systems within an organization or as part of an open-source project
• You are confident in writing HTML & CSS and are comfortable using Git version control
• You are a confident designer 
• You have experience using GitHub for your team or for personal projects
• You have designed and led educational programs and documentation projects
• You have first hand experience with assistive technologies

We encourage people with lived experiences to apply.

Minimum salary of $104,400 to maximum $234,300.

At GitHub certain roles are eligible for additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Location: In this role, you can work remotely from anywhere in the United States or onsite in one of GitHub’s U.S. offices (San Francisco, Bellevue, Raleigh).

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