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Deel

Senior Product Operations Manager, Payments

Full-timeProduct Operations Manager$110,250-$151,800*
Eme, Nigeria
Paid time off
Employee discount programs
This job offer is closed.
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Who we are and what we do

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of Deel's success story?

A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

About the job

As a Product Operations Manager in Payments, you will be instrumental in supporting feature-based payments products like Cards, Advance, and Invoicing, as well as helping larger Pay Outs and Pay Ins product teams scale.

Your primary responsibility will be to build robust relationships with internal user-facing teams (support, sales, success, etc.) and ensure a seamless product feedback loop with external vendors. You will work closely with Product Managers, Lead Engineers, and Lead Designers to create a cohesive product strategy and also manage stakeholder relationships within your area.

This highly cross-functional individual contributor role requires you to own CX insights for your area and drive operational efficiency for your products to scale.

What you will enjoy working on

  • Leading large cross-functional projects to improve the Payments product offering for our customers and internal users;

  • Collecting, quantifying, and prioritizing product-related challenges and translating them into actionable user stories;

  • Owning go-to-market in your area to ensure that product features are released smoothly and with maximum impact;

  • Owning product data and business intelligence to ensure that product decisions are data-driven and valuable;

  • Owning the product feedback loop and building strong relationships with external vendors in your area;

  • Designing and implementing complex operational systems and processes to drive operational excellence for your product area;

  • Continuously adding value to the general product operations function at Deel;

Requirements

  • You have 5+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams.

  • You have previously worked in payments and/or you have strong knowledge of payments industry (bank transfers, cards, crypto, mobile wallets) in both B2B and B2C contexts.

  • You have a passion for delivering an outstanding user experience and can develop a deep understanding of a complex product and its use cases.

  • You enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements.

  • You have a talent for building empathy for user problems.

  • You have a can-do attitude and the ability to juggle multiple priorities simultaneously.

  • You are problem-focused and solutions-oriented, but you also have extreme attention to detail and aren't afraid of rolling up your sleeves to get things done.

  • You have general technical knowledge of how software is built (designing and building a payment system is a huge plus).

  • You have strong SQL skills and superior presentation skills.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

At Deel, you’ll enjoy:

  • Computer equipment applicable to your role

  • Stock grant opportunities

  • Additional perks and benefits based upon your employment status and country

  • The ability to choose where you work whether it be your home, the beach, or a WeWork

At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Operations Manager, Payments position?
    The suggested salary for this position is $110,250-$151,800*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Deel
Deel is a privately-held payroll and compliance provider based in San Francisco, California.
Website
Industry
FinTech, Human Resources
Founded
2018
Size
251-1K employees

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