Senior Product Operations Manager, Office of the CPO

The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

We’re hiring a Senior Product Operations Manager to work with the Chief Product Officer (CPO) on initiatives that improve internal processes or engage in new ways with other business units. The Product organization at MongoDB plays a crucial role in translating our customers' visions into value-generating realities, fast-tracking their transformation process, and managing a variety of customer engagement scenarios - from devising innovative solutions to upgrading legacy systems or facilitating the transition to the cloud. The Product team is not only responsible for ensuring that organizations fully leverage the power of MongoDB throughout their digital journey, but also play a vital role in driving the revenue growth for MongoDB.

As a Senior Product Operations Manager you will help us take the Product organization to the next level of scale and excellence. You will have abundant opportunities to meaningfully impact the growth of our business as you work closely with the CPO and collaborate across all functions of the business, both internal and external, from Product and Engineering to the rest of the company.

This role can be based out of our New York City office or remotely in the North American region.

What the role involves

• The Senior Product Operations Manager works directly for the Head of Product Research and Operations to support the Chief Product Officer (CPO)
• Crafting and executing strategic business initiatives and operational programs in close partnership with product leaders and other key stakeholders across the company
• Assuming day-to-day responsibility for projects and tasks, ensuring progress and successful completion of projects indirectly for some and owning project execution and coordinating internal resources for others
• Creating and managing relationships to enable leadership success
• Integrate with and work closely with the Product leadership team on ever-changing priorities including strategic planning, organizational transformation, product marketing and commercialization, field communications and team enablement, among other areas
• Ensure clear, consolidated reporting of program status across a wide variety of initiatives both internal and external to the services organization
• This person will be encouraged to work end-to-end on projects that include a range of operational decisions and initiatives, change management, organizational enablement, and driving executive communications with internal and external partners
• This is an opportunity to contribute meaningfully to the strategy of Product Management at MongoDB as the business continues to evolve to meet the demands of rapid scale and dynamic customer expectations

Candidate profile

The ideal candidate has a natural curiosity, is incredibly well organized, and has strong program management and change management skills to support stakeholder alignment and cross-functional communication.

• Demonstrates a high level of accountability and a huge sense of urgency in the face of competing priorities
• Has experience driving alignment across individuals and teams, can be a great teammate who can work with individuals from different backgrounds across the organization
• Has the ability to work independently with limited mentorship and support
• Should have product management experience and is able to adapt quickly to fast-paced, dynamic changes in a high-growth environment where novel challenges are common and information may be slim
• The candidate should have excellent written and spoken English skills. The candidate should have a 4-year university degree or equivalent work experience.
• 4+ years of enterprise software, business operations, or management consulting experience preferred.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.