Senior Product Operations Manager

Who's behind Deel?

We're a global team that loves to build and solve problems, especially when it comes to the world of remote work. Made up of self-driven people spanning 50+ countries, Deel's unified yet diverse culture keeps us continually learning and improving.

Companies should be able to hire the best talent anywhere in the world, so we're building the tools to make that a reality. Our market-leading tech, expertise, and, most importantly, the team are crucial. As a whole, we find fulfillment in working together towards our shared mission.

So, why now?

A significant shift has occurred within today's workforce, and with it, business as we know it has drastically changed. At Deel, we see a world without hiring borders, but we needed to find a solution to make it happen. A 30-mile hiring radius should no longer limit how companies hire because great talent lives everywhere. Deel exists to stay on top (and ahead) of the accelerating global talent market by offering global teams all the tools needed to hire, manage, pay, and scale at rocket speed.

And speaking of scale, Deel has officially raised $425 million in Series D funding, bringing our valuation to $5.5 billion. There's never been a more exciting time to join Deel- the market leader in international payroll and compliance.

About the job

Product Operations builds the connective tissue between product and user-facing teams, increasing leverage, so that we can ultimately deliver more value to more users, faster. You’ll be responsible for building strong connections with user-facing teams (support, sales, success, etc), ensuring a tight product feedback loop and owning the chat load there.In some cases, you will also work directly with top users, learning more about their use cases and problems as you help them get more out of the product. This is a highly cross-functional individual contributor role, and it will be a critical lever for us as we scale. 

What you will enjoy working on

• Leading large cross-functional projects to improve our product

• Collect, quantify & prioritize product-related challenges to be considered by product and engineering in future development. 

• Seeking information to solve conceptual problems and building product

• Drive top company launches, and global rollouts 

• Digging to the root cause of issues and architecting solutions to fix them

• Designing and implementing complex operational systems and processes

Requirements

• You have 5+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams

• You have a passion for delivering an outstanding user experience and can develop a deep understanding of a complex product and its use cases

• You enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements

• You have a talent for building empathy for user problems

• You have a can-do attitude and the ability to juggle multiple priorities simultaneously

• You are problem-focused and solutions-oriented, but you also have extreme attention to detail and aren't afraid of rolling up your sleeve to get things done

• You have general technical knowledge of how software is built (designing and building a payment system is a huge plus)

• You have strong SQL skills and superior presentation skills

Total Rewards

At Deel, our workforce deserves fair and competitive pay that meets them where they are, no matter their location. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Because a good life brings great innovation.

At Deel, you’ll enjoy:

• Unlimited Paid Time Off with a minimum of 18 days off per year

• Parental leave

• The option to be paid in digital currency or the currency of your choice

• $100 per person per month Health and Wellness budget

• $30 per person per month Learning and Development budget

• FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program

Perks are nice, but perks don’t make a company or individual successful - the work does. At Deel, we’re building technology and products to engage the ever-changing global workforce and to ensure businesses may hire anyone anywhere. While you’re building for our customers, we’re building for you. 

At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.