Senior Product Manager

About the role

We are looking for a Senior Product Manager to join Yotpo and help build the next generation of our UGC (User-Generated Content) platform, powered by AI.

This role focuses on creating AI-driven capabilities on top of Yotpo’s core products — enabling brands to better collect, understand, and activate customer content such as reviews, ratings, and visual UGC.

You will work in a strong product trio with design and engineering to discover, validate, and deliver solutions that create real value for customers and drive measurable business impact.

This is a unique opportunity to shape how AI transforms customer content into actionable insights and growth engines for e-commerce brands.

What you’ll do

• Partner closely with engineering and product design in a product trio to discover and deliver impactful solutions
• Lead continuous discovery with customers, prospects, and internal stakeholders
• Define problems worth solving at the intersection of UGC, AI, and e-commerce
• Translate customer and business needs into clear product direction and priorities
• Drive fast iteration cycles from discovery to delivery and learning
• Use qualitative and quantitative insights to inform decisions and measure outcomes
• Work closely with GTM, sales, and customer success to ensure strong product adoption and feedback loops
• Become a domain expert in UGC, customer behavior, and AI-driven product capabilities

Requirements

• 5–7 years of product management experience in SaaS companies
• Proven experience working in empowered product teams
• Strong product discovery and delivery skills
• Experience building or contributing to customer-facing products
• Excellent collaboration skills with engineering, design, and GTM teams
• Strong analytical thinking and outcome-oriented mindset
• Ability to operate in fast-moving, ambiguous environments

Strong advantage

• Experience building AI / LLM-based products or features
• Experience working with data-rich products or recommendation / insight systems
• Background in UGC, reviews, or customer engagement products
• Experience in e-commerce or marketing technology
• Technical fluency and ability to work closely with engineering

Why join Yotpo 

You’ll join a fast-moving team building AI capabilities at the core of Yotpo’s UGC platform.

This is an opportunity to shape how brands turn customer content into intelligent, automated, and scalable growth engines — from insight generation to content optimization and activation.

You’ll work in an empowered product environment, collaborate with leading e-commerce brands, and build products that sit at the heart of Yotpo’s strategy.